GenPro Power Systems

"Technician arrived right on time for established appointment, even though rainy weather. Maintenance and Battery replacement executed very efficiently and all of my questions were clearly answered. Very satisfied with service."

"Superb experience from installation (done in a deluge!) to all follow ups (one problem resolved after the tech worked for several hours during a snow event)! Highly recommend these people!! Have had the generator for seven months and it has already saved us several times during far too many outages. Last time definitely saved us from frozen pipes and all the potential damage that could follow. Really was one of the best decisions for our home."

"I had an EXCELLENT experience with GenPro. I researched several other companies for a generator and am so happy I chose GenPro. They were very professional and communicative, timely, nice and had excellent generator options. The install team was right on time and everything went smoothly. They even coordinated the install with my propane company. I love my new Kohler generator which powers my whole home - it is quiet, powerful and looks great. No more stress with power outages! I highly recommend the GenPro team. Special thanks to Kelli, Jay and Donald who made this super easy for me."

"I would highly recommend GenPro. I've been using them for the past few years to service our generator purchased from another company. My only regret is that I didn't find GenPro first before making the initial purchase. They fixed the botched install by the original company and have been servicing our unit ever since. I will share feedback I emailed to them a few months ago... "....I would also like to thank Kelli and Don for all of their assistance on my appointment yesterday, and over the years, I have been a customer. Kelli consistently accommodates my schedule and always follows up on all of my requests. And Don truly listens to all of my questions during service my appointments and takes the time to explain things to me and works hard to find solutions to any issues we have. GenPro has continued to support my family with excellent customer service and attention to detail and I truly appreciate the great experience we have had every time working with all of you. Thank you all so much.""

"I selected GenPro to install a Kohler back-up generator for my home. I am really glad I did. This is one of the most upstanding and knowledgeable service organizations I have ever had the opportunity to deal with. My initial meeting was at my home. Jay came to my house, reviewed my intentions to install a Kohler back-up generator. He checked out the outdoor location, the electrical system and took inventory of the load that the generator would supply. We talked for a while and Jay supplied answers to many of my questions before I even asked them. Having a background in electrical engineering, I was impressed with Jay’s knowledge and ability to convey what I needed to know about installing a generator. I was sent a contract that I signed and sent back with a deposit. GenPro supplied a list of local LP Gas installers and suppliers I could use for the installation. I selected GasTec. I chose to buy the tanks, not rent them. This gives me the option to buy LP Gas from whom I want. I decided on two 120 gal tanks because they could be installed next to the house and still provide about 4-6 days of backup power when tanks are full. Anything larger had to be installed further away. Installation was scheduled and GenPro coordinated the installation with GasTech. GenPro took care of handling the permitting and inspections. On installation day, everyone showed up on time. The gas tanks and line were installed and the generator was installed. An automatic transfer switch had to be installed and some load shedding equipment to ensure the load never exceeded the rating of the generator. This was an exceptionally well-done job. There was a lot of difficult wiring work from the meter to the transfer switch, to the indoor distribution panels, and the load-shedding equipment. Jay did a diligent job. Jay’s assistant (I wish I could remember his name) was excellent. He provided us with all the background information about the equipment, how it would run and what we needed to do if something was not working properly. He provided us with a simplified user manual which helped us understand the system and what we needed to do. I can’t say enough about GenPro. You can’t go wrong by hiring this company. They are ethical, responsible, courteous, and good communicators. Melissa did the coordinating at the office and did a great job of keeping us informed and making sure the installation day was successful. On 12/14/22 I updated the images with the new red siding."