Kenmac Rentals & Sales
414 South Main Street, Butler, Pennsylvania, United States
About the Kenmac Rentals & Sales
Kenmac Rentals & Sales is a reputable store located at 414 South Main Street in Butler, Pennsylvania. We specialize in providing a wide range of rental and sales services for various products, including construction equipment, tools, party supplies, and more. With a commitment to quality and customer satisfaction, our knowledgeable staff is dedicated to helping you find the perfect solution for your needs. Whether you're a contractor looking for equipment rentals or a homeowner in need of supplies for your next project or event, Kenmac Rentals & Sales has you covered. Visit us today and experience top-notch service and a wide selection of products at competitive prices.
Photos of Kenmac Rentals & Sales
414 S Main St, Butler, PA 16001, United States
Opening hours of Kenmac Rentals & Sales
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Kenmac Rentals & Sales
"Very happy and impressed. They had the equipment available and ready to go. The employees are very nice and you feel like you're talking to your neighbor and not a corporate employee. I felt their rental prices were very fair and the equipment was in good condition. They even helped us load which is hit or miss with rental places. Highly recommended and I will be renting from them in the future."
"Provided excellent customer service from start to finish! Could not recommend this coming more. They were incredibly responsive and helpful throughout the year leading up to my wedding."
"A+ service. The guys will take care of you and you'll be leaving with a smile every time. Thank you for helping me out today guys!"
"Great company. The staff was very helpful and informative. The owner of the company took time to explain to me best usage of the equipment. He genuinely cared to help. Very nice guy. The staff loaded up the equipment into my vehicle and gave me a very informative once over and assured me they would be available if I needed to call with any questions. Staff members that I wasn’t even working with greeted me as they passed.. try to get that kind of attention at a big box company.. won’t happen!! These guys are great!"
"We had arrangements made for canopies, tables, chairs, linens and a dance floor for our wedding on June 2nd. On June 1st the Kenmac guys showed up with the wrong size canopy, dirty chairs, dirty canopies and a dirty dancefloor. Due to unclear specifics regarding the underlayment plywood needed for the dance floor (which we supplied) I had to make a return trip to get different plywood and then attempt to install the dance floor myself. The chairs were all sticky and the table tops were damaged and badly beaten up. Upon calling Larry at Kenmac, we were told that "they would try" to get an additional canopy to make up for the missing 20'x20' feet of space that should have been covered by a 20'x60' (a 20'x40' was sent originally). They showed up several hours later with an additional 20' x 20'... In the end, the Kenmac guys did install the floor correctly but that didn't change the fact that we had to scrub the entire thing before using. We had to change the entire configuration of the wedding set up which added unnecessary stress and work for my family and I...the day before my wedding. I will say that the installation crew was professional, polite and did a good job but this was overshadowed by the terrible customer service provided by the sales team. Upon calling the following Monday to discuss these short comings, Larry in sales did nothing but make excuses about being busy and only taking the job as a favor to our caterer, Ryan from Fat Guy BBQ...(separate review to follow)...If you are unable to meet your customer's expectatio ns but knowlingly take on business anyway, you are, dare I say, malicious. As a business the expectation is that you operate as a business with professionalism, attention to detail and a high level of customer service. All in all, a very disappointing experience that created last minute changes, stress and hard work...again leading up to my wedding... If 1/2 star was an option... Would NOT recommend if you expect your rental experience to be seamless and stress free... We'll see what happens with contract adjustments and a resolution from Larry and the Kenmac team... Thanks but no thanks."
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