Floor Expressions by Greg
945 West 12th Street, Erie, Pennsylvania, United States
About the Floor Expressions by Greg
Floor Expressions by Greg is a one-stop destination for all your flooring needs in Erie, Pennsylvania. As a general contractor and home goods store, we offer a wide selection of high-quality flooring options to suit every style and budget. From hardwood and laminate to tile and carpet, our experienced team will help you find the perfect flooring solution for your home. Visit us at 945 West 12th Street to explore our showroom and discover the possibilities for transforming your space with beautiful floors from Floor Expressions by Greg.
Photos of Floor Expressions by Greg
945 W 12th St, Erie, PA 16501, United States
Opening hours of Floor Expressions by Greg
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
12:00 - 15:00
Sunday:
00:00 - ?
Reviews of Floor Expressions by Greg
"By far the worst experience I have had. Greg is absolutely the most incompetent business owner I have run across. The expression of Gregs flooring is clearly shown in the photos below. These tiles were coming loose only 1 year later. Grout crumbling and disappearing under our feet (literally) My wife has been calling him for 8 mos now. He never answers. His secretary takes our calls and is always surprised when she hears that he has not returned any of our phone calls. Well F&@K You Greg. You have wasted enough of our time and hopefully this reaches enough others so you don't waste theirs !!!"
"I came here searching for the wooden flooring my builder had originally used in my kitchen. All I had was one plank but as soon as I held it up, they knew exactly what it was and where to order it from! 100% saved my kitchen. Also they have way more variety and higher quality than you can find at LL or Lowe's/HD. I'll be back!"
"Looked great until three years down the road. 7 loose tiles and the grout is turning to powder and falling out in areas. Was going to pay them to fix it but they acted like they would take care and sent someone out to look at it. Must have been worse than they expected and did not want to back the work. They said they would be back to fix it and never call back. Called back after two weeks and acted like they didn't know who I was and said they never came out and looked at the tiles."
"After 2 months of waiting, we finally had our new bathroom tile installed this week. The installers were prompt, worked an 8-hour day, were courteous and did a great job of installation. However, it took several phone calls to the sales representative and finally an ultimatum to get there. There were many excuses as to why it was taking so long for installation. We were told that we had been taken off the schedule (for the beginning of July) because Greg Thomas hadn't heard from our contractor regarding some repairs that had to be made prior to installation. When asked why he didn't call the contractor, he said that he lost his phone number. He also said that he had 4 installers on vacation in one week (during the busy season? really??). I finally told them that they had one week to get the installation done or we were going elsewhere. I had also picked out flooring for a new room that we are adding but have canceled that order. I believe that Greg Thomas is a really nice guy, he has a beautiful showroom and he wants to please everyone but his customer service is very poor. I've heard this from several other people, especially when it comes to making repairs after installation. I have my fingers crossed that we don't need any repairs. I would like to have them done before I die of old age!"
"They put in some flooring tiles at my home. Less than 2 years later some of the grout came loose. I took a sample stick that I had to the store to get some matching grout. They took the stick and said they would call. Three weeks later they had not called so I went back to the store. After waiting 20 minutes for help, someone listened to my story but could not locate the sample stick nor any matching grout as they said they would. Shoddy support. They said they would call after locating the stick which I wanted returned. A week later they still did not call. I won't deal there anymore."
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