Roy Lomas Carpets & Hardwoods

"My Mom has been carpeting her house for the last couple of years, sections at a time as she could afford it. This time around she hit a snag. The carpet she has installed in the rest of the house is no longer available. The sales team worked very hard to help my mom find a suitable match that she was happy with. The installation crew was incredible. They were quick, and efficient with the install, When they were done they cleaned up so well you could not tell they just installed 3 rooms worth of carpet. An Excellent Job and a Totally Pleasant experience all round."

"I’ve had only positive experiences when dealing with Roy Lomas Carpets & Hardwoods. They installed all of my flooring when my house was new 23 years ago, replaced my carpeting in living room and dining room with hardwood flooring in 2007, and recently replaced all of my hardwood flooring as well as vinyl on the first floor of my home. The installers were diligent, professional, and courteous every step of the way. My interactions with every single person from sales to scheduling to installation to customer service and beyond were professional, courteous, and customer service oriented. I can’t say enough good things about this company and would not hesitate to hire them again for flooring selection and installation. Based on my experience, I would highly recommend Roy Lomas Carpets & Hardwoods."

"This is our second experience with Roy Lomas. I have to say that the installers are incredible and the show room sales person we worked with was nice. Shaw gave us a credit for 5 bedrooms in our new construction. Why? Our initial upgraded carpet looked like a 15 year old rug after only two years. (See picture!) The new rugs went in today. They look great! I do have to say that the loss of three stars is because of the guy who sits at a desk in the back of the showroom and barks at you and the staff. I felt like I was in a horrible used car dealer. His attitude was like he was doing us a favor. Horrible! Honestly, I will absolutely take my business to Lomax Carpetmart in Montgomeryville. The carpet we got from them for our finished basement still looks brand new after two years of my son's friends on it. There we felt valued, all staff is kind, and we've never had an issue with the rugs we purchased from them. Sorry Lomas... customer service first!!!"

"Great customer service! Years ago we went to Roy Lomas for hardwood floors and recently we went back to them for carpet. They have great selections and pet friendly options. Mark was very patient and professional! Jean in the office was very helpful and efficient! The installers were respectful and did amazing work! Our floors make our house a home!"

"My carpet was long overdue for an upgrade. I’d forgot how comfortable and soft carpet used to be. I headed over to Roy Lomas, and was greeted by Mark who was friendly and knowledgeable about the different brands they carry. After going back and forth a little, we made our decision and placed our order. Working with the office staff was very much like being at home. Easy going and enjoyable. I felt like I’ve known Jeannie in the office my whole life. I just love her! Our carpet was ready quickly and delivery only took about 2 weeks. Our delivery day was on a Friday and we got lucky and had 3 installers. John, BoB and Josh. Really great guys. Funny, professional and again, easy to work with. Just in casual conversation, I found out that these installers like many other Roy Lomas employees have been working there for a long time. They talked about how it’s a family owned business that really takes care of its employees and customers. And I have to say that made me feel like I made the right choice by going with them. Installation was fast and of course it was beautiful. Words or pictures can’t describe those feelings. After walking on discolored and flat carpet for so long it was just what we needed. We Couldn’t be happier!!! Very happy with the whole experience. Thank you again Roy Lomas Carpets"