Keith Specialty Store

"It was nice to deal with a real person. Diane was extremely helpful with my furnace blower needs. Your customer service was what customer service is expected. Dittos to you."

"They were very helpful over the phone, they had the part I needed in stock at a reasonable price, they shipped quickly as they said they would, and now I have heat. I would highly recommend them. If you’re worried about online availability and arrival time, just call them to confirm before ordering."

"Great inventory. Great customer service. Friendly and knowledgeable! And their prices were extremely reasonable. What a treasure to have a supply business like this in our rural area where it's both convenient and affordable! Shop local!"

"I needed a part for my furnace so I went online and ordered it from here because they said it was available IN STOCK. This was around 4-5am on a Saturday morning. Then Monday afternoon around 1:45 pm I get an email saying they do not have the part in stock and that they would have to order it from the supplier and it would take 3-4 weeks for it to arrive. Do I want to wait? Obviously having no working furnace for even one day during the winter is terrible, and not something anybody wants to deal with. So you would think it would be important for this company to have the parts they say that they have. I could have ordered it elsewhere and had it sooner because of this delay. They could have prepared the order on Saturday (they are open) and told me then. They could actually have in stock what they say they have. And they could of actually apologized for their error and my inconvenience. They did none of the above! People who treat paying customers like this should not be supported. Instead we should band together and support businesses that do the right thing."

"Excellent & knowledgeable staff! This store has everything in stock! I drive 1.5 hours each way when I need oil furnace parts. I will always support this awesome business. Super fast online shipping too!"