Liberty Tax,

54 E Broad St, Bethlehem, PA 18018, United States

"It's was super great"

"Michele is excellent been going to her for 8 years and never had a problem so if ur looking for any one to do ur taxes go to michele from liberty tax on broad st she is good and awesome will never go to anyone else"

"I would not recommend this place at all as this is our 3rd time having issues. As a professional accountant, there shouldn’t be errors dealing with anyone’s money. Especial if your charging 500 plus per an individual. COVID-19 has been tremendously harsh to everyone. I had mine done along with my son. We both were specifically asked did we get our stimulus, our answer was yes. The accountant put zero in the box. Which indicates I never got my stimulus. Which was completely wrong. The IRS took a chunk of money out of my return. I think it’s only right if that money is returned bc the accountant made the error. They are also holding my son’s return. I pray this is not a gimmick bc they get their money either way. We never had these issues with Jackson Hewitt at all. In addition, my friend return was for 1000 they still was charging 500. The lest your return, they should charge less as well."

"Extremely not happy. When I went over a month ago I received an email from Liberty Tax telling me I should have my return by February 28th of this year. IM STILL FREAKING WAITING. MY BILLS WONT GET PAID WORK HAS BEEN REAL SLOW IM ON THE VERGE ON LOOSING A LOT BEHIND LIBERTY TAX. NEVER AGAIN WILL I GO THROUGH YOU. I didn't even want to give you a star but had to inorder to post this message."

"My husband and I recently came to Liberty Tax to have our income tax completed. Usually we file ourselves, but because this year we had some changes, we decided to seek professional help. They completed our taxes, and said we should receive them within 21 days. But instead, we received a letter of denial on the 21st day. Apparently they never submitted insurance information, which we provided at our appointment. I understand mistakes happen, but this matter has yet to be resolved! We've received the run around about waiting for a manager to sign off on our papers to resubmit to the IRS. And we paid them $700, which seems ridiculous, considering they messed them up. A phone call back from the manager would be great! I would not suggest this place to anyone! I regret our decision coming to this location. And paying $700 for "forms.""