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CHOP Primary Care, Chestnut Hill
7700 Germantown Avenue, Philadelphia, Pennsylvania, United States
About the CHOP Primary Care, Chestnut Hill
CHOP Primary Care, Chestnut Hill is a leading healthcare institution located at 7700 Germantown Avenue in Philadelphia, Pennsylvania. As a primary care provider, they offer a wide range of medical services for patients of all ages. Their team of experienced doctors and health professionals are dedicated to providing high-quality care and personalized treatment plans to ensure the well-being of their patients. With a focus on preventive care and patient education, CHOP Primary Care, Chestnut Hill is committed to promoting overall health and wellness in the community.
Photos of CHOP Primary Care, Chestnut Hill
7700 Germantown Ave, Philadelphia, PA 19118, United States
Opening hours of CHOP Primary Care, Chestnut Hill
Monday:
13:00 - 20:30
Tuesday:
13:00 - 20:30
Wednesday:
13:00 - 20:30
Thursday:
13:00 - 20:30
Friday:
13:00 - 17:00
Saturday:
07:45 - 12:30
Sunday:
Day off
Reviews of CHOP Primary Care, Chestnut Hill
"Very front office nurses and Staff. I have been taking my children here for years. However, within the past couple years, the front desk staff has been ride, inconsiderate, and outright unprofessional."
"Eleven years and 3 children, was the time spent at this office. This office was highly recommended to me. At one point I truly like this office. I thought they were very professional, accommodating, and caring. Since my time here I have watched everything decline. On more than one occasion I have had an issue with the front desk, nurses and managers. When I had one major complaint and wanted to speak to a manager I never received a call back. My most recent experience will be my last. I am officially switching locations. The front desk isn’t very knowledgeable, their schedule is always booked well in advance and they never have future month’s schedule posted. Their phone menu needs to be update. Don’t try to speak to the CSR to schedule an follow up appointment (like the menu said to do) they will transfer you to a nurse. The Receptionist will cut the conversation mid sentence to tell you they can’t help you! I hope someone read my post and change the Quality of care and customer service before there are other unhappy clients."
"Thank God for the nurses and the physicians because the unprofessionalism from the staff member that contacted me today and the manager that was fully prepared to back them for no reason is ridiculous. I simply wanted to confirm some information but the manager assumed I had an issue with the employee and without hearing me out, proceeded to address something that wasn’t even an issue. It’s sad because I’ve always loved this office but the nasty conversations from those employees today can easily put a negative damper on a perfectly great location."
"This office came highly suggested amongst my friends.I'm currently in the process of finding a pediatrician for my unborn baby and let me tell you, just from 1 phone call I am SOLD! Bianca who works the front answered the phone and was very pleasant, she went above and beyond to find an answer to a question I had. She made me feel comfortable, valued, and ensured me that someone would call me back when she couldn't get that answer immediately. I hung up in complete disbelief, she is whats missing from a lot of prescriber's offices. She understood the assignment :-) Great job to whomever hired her, I hope they understand the value she brings as potential patients first impression. I hope that she realizes how much her positive energy, attitude, and willingness to help did for this new mom. You are appreciated Bianca, thank you! Someone did call back with the answer to my question (and within a very reasonable timeframe): it was Jodie (social worker). She was just as amazing as Bianca. Not only did she answer my question, she provided me with additional information and asked me questions! She made sure I was aware and understood the information she provided, she also listened. I appreciate you as well Jodie. So far, so good! I will definitely be bringing my son here once he's born. I'm excited to meet these wonderful ladies in person, along with the rest of the staff."
"I like everything except for the receptionist with the short brown wig and brown streaks. She is rude and confrontational. Accused us knocking more than once to be let in when she wasn't smart enough to realize the people ahead of us also knocked. I've had to go back several times for two sick children and each time her attitude is terrible. It can't be that difficult to sit and check patients in. And if so, please go find another job. She's really close to being told about herself the next time she catches an attitude with people who've done nothing to her."
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