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Maryland Oncology Hematology - Brandywine
7704 Matapeake Business Drive, Brandywine, Maryland, United States
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About the Maryland Oncology Hematology - Brandywine
Maryland Oncology Hematology - Brandywine is a leading health institution located at 7704 Matapeake Business Drive in Brandywine, Maryland, United States. Specializing in oncology and hematology, this facility offers top-notch medical care and treatment for patients dealing with cancer and blood disorders. With a team of experienced and dedicated healthcare professionals, Maryland Oncology Hematology - Brandywine provides comprehensive and personalized care to help patients through their treatment journey. Whether it's chemotherapy, radiation therapy, or other advanced treatments, patients can trust in the expertise and compassion of the staff at this esteemed institution.
Photos of Maryland Oncology Hematology - Brandywine
7704 Matapeake Business Dr Suite 200, Brandywine, MD 20613, United States
Opening hours of Maryland Oncology Hematology - Brandywine
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Maryland Oncology Hematology - Brandywine
"I arrived 20 minutes early and was checked-in. My appointment was supposed to have been @ 10:40, but because of emergency issues, i didn't get to see Dr Gupta untill after 12. Except for the emergency they had, it was a great experience. Everyone from Check-in, the Lab technician (Kelli), the nurse, Dr Gupta, check-out was very friendly, professional and courteous. There was another person that talked to me about signing me up for finacial help, if needed in the future (surgeries etc). Don't know her title, but she also was friendly, courteous and professional."
"The staff turnover at this place is outrageous, and they are always short staffed which leads to patients waiting well beyond their appointment time before being seen. It's really bad when people take a few hours leave to cover their appointment time, and all of it is used up waiting to be seen. The lab is the only area that gets to patients timely. Once you're beyond that point to see the doctor or get an infusion, the waiting game begins. The only reason I'm giving this place 1 star is the staff, especially the infusion nurses, is great. They are to be commended for maintaining their cool and being apologetic about the delays. The infusion nurses will come out periodically to let patients know that they are understaffed and running behind. The infusion nurses hold this place together. Their level of responsibility is tremendous, and they shouldn't have to deal with explaining and apologizing day in and day out to patients about delays because the facility is understaffed. They are the last step in the process so they have to deal with irritated and sometimes angry patients. In spite of it all they provide exceptional patient care. I applaud them. The funny thing is the sign at the front desk says let them know if you've been waiting for more than 15 minutes. They should change that to expect delays or something similar."
"My appointment was 9:45 for the lab and my treatment appointment was 10:00. I checked in 9:22. I sat and watched them call one after, another who arrived later after me. At 10:00 I went to the front desk as per the sign at the desk to advise them of my appointment. I was then told they would be calling me next. Next never came! TheTechs still continued calling still others who came and checked in later. Now, my blood pressure is elevated, I had a scour look on my face and directed it to anyone who would notice as well as making it known I was not happy. Now its 10:12, finally two of the Techs asked my name and appointment time. They apologized and asked me to have a seat in the next waiting area and I would be called. Now its 10:20 and I just got called. Making it later for me to wait to go to Infusion for my treatment. I didn't get to leave until after 4:30. This is unacceptable. Last week I got to Infusion at 11:00 due to the short staff. If we're asked to book and be on time why aren't we rendered the same courtesy. I want to be going home on time as anyone else. Again! unacceptable."
"From beginning to end - I loved that I was referred to this office by my PC. The office is clean. The check-in was smooth and easy. I love Dr. Hester. She's patient and thorough in her examination and had me laughing. She doesn't know it but she's my new "auntie" LOL The nurses are great! Will highly recommend this office."
"The experience was very positive. The staff were friendly and cooperative. Dr. Demonaco was very thorough and professional, answering all of my questions. He had a lot of patients that day but took time to address my needs. I am recommending my wife go to this office for an examination her doctor has ordered. I highly recommend this doctor and this officer to anyone with oncological or hematological needs."
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