Trim Illusion Inc 14205 Woodcliff Court, Fairwood, MD 20720

"This company who represents themselves as the manufacturer (product actually made in China) systematically undercuts their dealers and distributers with unethical business practices. They strictly enforce minimum advertising price (MAP) with their dealers and distributers, yet they sell and compete in the same market spaces at the same price level, rather than selling at the manufacturer suggested retail price (MSRP). (Google Ads, Google Shopping, Instagram, eBay, Amazon, Facebook, etc.) Even so, there are many of their products being sold for far less on eBay with no enforcement of minimum advertising price. It can not be proven that these products are being sold on eBay by them, but this has continued for years. This makes it very difficult for online dealers and distributers to sell their products. If customers purchase directly from Trim Illusion, they keep more of the profits in their pockets. However, the dealers and distributers are continuing to market and advertise their products online and within other social media spaces, which overall benefits Trim Illusion. Shame on you Trim Illusion for treating your dealers and distributers like this."

"Ordered (S021990) a part for my boss, it didn't fit. I followed the instructions on their website to begin the return process. The response that I received literally only said "Hello, Our listing says XL/XLT ONLY" Not a single word more, very rude and unprofessional in my opinion. I ended up calling and spoke with someone who was able to give me a return authorization number. I personally took the part to a UPS store and shipped it back to Trim Illusion. Fast forward to UPS losing the package. I had every bit of documentation available to show that I did all the right things. Now here we are a few hundred dollars lost because Trim Illusion and UPS decided they didn't want to issue this refund. Will absolutely not order anything else from this company. While I want to solely blame UPS for this mess, it falls on Trim Illusion as well since they played a part in the claim process with UPS. Update: Miraculously, ups found and delivered the package.. I only found that out because Trim Illusion reached out to me and informed me that they will be issuing the refund as well as apologizing for the initial email.. I'm very appreciative that they followed through with the promise to issue the refund if the grille showed up."

"I left a previous review on the mirror covers and was very happy with those so was excited to install their door handle covers. They were easy to install and fit perfectly. Gives the car a bit of pop and makes it look just a bit different than all the other blue mustangs on the road. Photos have show the mirror covers as well. Overall very pleased with the products."

"I was looking for some exterior mods for my 2019 Mustang and came across a few videos of Trim Illusion on youtube. I ordered the mirror covers and handle covers. Both items were out of stock but they let me know immediately that it would be 4-6 weeks before they received stock. I received the mirror covers in about 3 weeks and they fit perfectly. They attach using 3m tape and I've had them on for a couple weeks and no issues. I've been through a few car washes and some heavy rains on the interstate and they haven't moved at all. I'm looking forward to getting the handle covers."

"Trim illusions gives me so many more options for my customers so they can customize their vehicle to what they want. Why settle with factory options, especially on a used vehicle!? The team at Trim illusions is always working on perfecting their products and that's another reason I try to keep their products in stock!"