Powertrain Products Inc
520 Thompson Creek Road, Stevensville, Maryland, United States
About the Powertrain Products Inc
Powertrain Products Inc is a trusted car repair and store located at 520 Thompson Creek Road in Stevensville, Maryland, United States. With a team of skilled technicians and a wide range of products, we specialize in providing top-notch services for all your powertrain needs. Whether you're looking for repairs, replacements, or upgrades, our experienced staff is here to help. Visit us today for all your powertrain needs.
Photos of Powertrain Products Inc
520 Thompson Creek Rd, Stevensville, MD 21666, United States
Opening hours of Powertrain Products Inc
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Powertrain Products Inc
"My experience with Powertrain Products was more then impressive. Excellent staff, knowledgeable and caring to help u get the right parts for ur vehicle. Vary high quality parts, great warranties, excellent prices easy shipping and returns!!! A+++"
"This company states that they "always communicate with customers and their goal is to process claims as fast as possible" they also state that they claims are "typically processed within a 30-90 day window" however this company did neither of those. Our warranty engine was sent out in August and it took complaining to BBB and the Attorney General for them to finally process a check. We received that check on 01/23/2024, 5 months after they received the faulty engine. They also shorted my company $120 and refused to pay out that money. As far as communication, they have none. We reached out to them in November and were told that our check would be cut that weekend and mailed out no later than that following Monday. Each week we made phone calls to them and each time we were given the same response. We were told that they would look into it and that they would give us a call back. We NEVER got a call back. When we would ask for a manager we were always told there wasn't one there and to try back the next day. We also could never talk to billing as they were never in the office as well. Also they warrantied engine we received had silicone all around the timing chain cover and inside. The warranty people told us they would pay out an additional 1.5 hours to remove the timing chain cover and clean up their mess. We were not paid for that either. We do not recommend working with them."
"I purchased a transmission Saturday on Monday they said they have to build it Wednesday it ships out and Friday I received transmission. I put transmission in the following week. With trans installed start truck only to hear loud metal stirring in the transmission. Just imagine having a bunch of tools in your dryer. Fast work is fine as long as it done correctly. I took it to a shop today and they just started laughing and told me that it was rushed and poorly built. They sold me a defective trans and they obviously have a NO REFUND policy what so ever. They say they only can issue me another half built 1 hour transmission rebuild that my 5 year old could have built. Word of advice don’t just hire anybody hire qualified experienced mechanic and test everything and take at least a week before you ship anything so customers will see u taking pride in your work and making sure you want have any comebacks."
"This company employs people that drive slow in the passing lane thereby causing massive traffic backups due to nobody having a way past their truck. This took place over several miles on 97 roughly 2:30 PM on 20 November 2023. The owner would like to blame their driver's poor decisions on a backup, when I have the dash cam footage that clearly shows that the backup was result of this truck cruising along 97 in the fast lane adjacent to another slow moving vehicle in the slow lane. If Google allowed video more than 30 seconds I’d show this truck hogging the passing lane all the way back to the 97/32 merge. Everyone who travels 97 regularly knows that any traffic jams before 3:00 PM are caused by inconsiderate drivers hogging the fast lane."
"I purchased a rebuilt Chevy 5.3 2004 from powertrain products. I drove 7 1/2 hours to pick it up and bring it home. This was on August 4, 2023. I install the motor with two mechanics on August 12, 2023. We could not get the motor to work I have had several problems. But Dan and the powertrain crew have been outstanding and helping me through my issues and getting me a good quality product. Thank you again for all your help."
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