ABW Appliances: Silver Spring Store + Outlet

"I purchased a dishwasher from the store in Pikesville. John W was very thorough with his quote of what needed to be included for a proper installation. The customer service personnel were caring and responsive to my scheduling needs. The installers treated my home as their own and made sure that everything was smooth with care and respect. Couldn’t ask for a better a better way!!"

"Smoothest delivery and installation experience I’ve had since moving into this house 38 years ago, and that covers all kinds of appliances. I’ve purchased dishwashers from big box stores and mostly from smaller appliance-only stores. ABW delivery and installation is better than any I’ve used previously. ABW kept me informed throughout the day when my delivery would take place. The delivery and installation guys were terrific and pointed out and corrected the faulty installation of my previous dishwasher. They answered all my questions. This is the first Miele dishwasher I’ve purchased so I had lots of questions. And delivery was quick, too There was no long wait for my new dishwasher. Great job. Very satisfied"

"The delivery team was on time and very professional! They went above and beyond to get my replacement microwave installed after my son burned our existing one. My order was placed quickly and scheduled just as fast. They let me know everything they were doing and even made sure my pilot was still lit after we had to cut the power to The whole house. I’d recommend them to anyone in the market for a new appliance."

"Very positive experience getting a refrigerator through ABW. Same prices as the big box stores, purchase to installation within one week (including an order change), good communication on the delivery process, but the main reason I went with them was because I wanted to get it from a place with their own installation team and I was not disappointed. The installers were very professional and took extra care in moving the old fridge out and the new one in through some tight spaces. I will definitely buy my next appliance from ABW."

"We had a really great experience using ABW for our new fridge. The sales team was extremely responsive leading up to the purchase. Our salesperson, Donald, even called to ensure I had ordered the correct model when he saw that I purchased one of their smaller fridges. He just wanted to confirm I didn’t make a mistake and would be happy with the size of the final product. They really went above and beyond. The delivery was also a very smooth process, and they were able to haul away our old appliance and install the new fridge even given the difficulties of navigating through an older house with small doorways. Most importantly, we are really happy with the quality of our new fridge! We would definitely go through ABW for any future appliance purchases."