Dunkin',

Glen Burnie, MD 21061

"At 10:10am, the donut is really dry. Our drinks are horrible…. Customer service is …. What customer service. The ladies look like they are ready to fight for some reason. Their clothes are virtually sickening, their attitude and their outfit is disgusting. I can’t believe this ok to wear to work. I felt disrespected the way they treated us, I wish I went to Starbucks"

"Dunkin try being a customer of your store. The people you are paying to work for you should all be fired. If you can't find good staff become staff or close the store. The lack of professionalsm and poor customer requires a full makeover. Airport Administrator you should not let this store operate at the airport. Dunkin needs to go!"

"I suppose here is the only Dunkin’ in the airport. Other locations for DD were not available. It is a small store and it got a few options for donuts and BR ice cream, but not as many as those in DD outside the airport."

"Extremely rude and unprofessional. They were definitely not in the right state of mind at 6am. They also could not take cash or credit…not sure how someone is supposed to pay but no notice to the 30 minute line of this until you arrive."

"If I was the manager here, I would fire every single person working behind the counter. Every one of them. Rude, lazy, dirty. Apparently every machine they have is 'broken'. Maybe in these cases where you have a limited menu, because you choose to have a limited menu, you tell us the actual options, instead of letting us try and try to order items? Maybe hire employees who actually know the items on the menu board, employees who don't say 'we don't carry that' or 'I don't even know what that is'. How do these places keep their franchise licenses?"