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Starbucks
9350 Taj Lane, Glenarden, Maryland, United States
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About the Starbucks
Starbucks at 9350 Taj Lane in Glenarden, Maryland is a popular cafe, food, restaurant, and store all rolled into one. Known for their delicious coffee beverages, pastries, and snacks, Starbucks is a go-to spot for a quick breakfast, lunch, or afternoon pick-me-up. With a cozy atmosphere and friendly baristas, this location is perfect for catching up with friends, studying, or simply enjoying a moment of relaxation. Whether you're in the mood for a hot latte, refreshing iced tea, or a sweet treat, Starbucks has something for everyone. Come visit this bustling establishment and experience the magic of Starbucks for yourself.
Photos of Starbucks
9350 Taj Ln, Glenarden, MD 20706, United States
Opening hours of Starbucks
Monday:
05:30 - 21:00
Tuesday:
05:30 - 21:00
Wednesday:
05:30 - 21:00
Thursday:
05:30 - 21:00
Friday:
05:30 - 21:00
Saturday:
06:00 - 21:00
Sunday:
06:00 - 21:00
Reviews of Starbucks
"The woman making the drinks had long braids that was touching all the food and when I asked if she could put her hair back (because this is very unsanitary) multiple times management did nothing and I was dismissed. That is very disgusting and the fact that this was not addressed, I may not be returning to this Starbucks. It takes two seconds to pull your hair back. Please do better."
"It never fails with all the Starbucks in a predominantly black community. The person taking the order always have a nasty attitude. They can't get your drink right. I went 30 days without going Starbucks and the minute I go back nothing has change. I hope they all crumble!"
"*Update: I asked the baristas at the store who told me to call corporate, I called and spoke to corporate who told me to contact the store. I called the store and spoke with the manager who said they can’t refund because it was partial payment with stars, and to contact corporate. I contacted corporate via chat, the agent was rude, refused refund, and said he’d share my experience with the store for a learning opportunity, ha. So I went to BBB, and contacted their corporate that way, and got a refund of my stars and money, and it didn’t even take long. Absolutely insane that I had to do all of that. Original review: I recently had an incredibly frustrating experience at Starbucks that I feel compelled to share. I ordered two sugar plum danishes through the mobile app, but upon checking in at the speaker, I was informed they were out of stock. When I requested a refund, I was told to proceed to the window. To my surprise, the lady there tried to hand me someone else's order. When I reminded her of the refund, she seemed irritated, asking what I ordered and how I paid. I explained one was paid with stars and the other with a Starbucks card. She responded dismissively, claiming she didn't know how to process it and asked another employee who suggested calling corporate. This was frustrating, as my past experience with corporate directed me back to the store for refunds. Upon contacting corporate, I was unsurprisingly instructed to return to the store. When I called and spoke with the store manager, a more understanding individual, he suggested alternatives like a store credit. However, the issue of refunding stars remained a corporate matter. My frustration stems from the convoluted processes, especially given Starbucks' non-franchised structure. The separation of app and store processes seemed outdated and inconvenient, especially when facing inventory issues beyond the customer's control. In a world where technology drives convenience, it's perplexing that the app lacks the capability to cancel an order, automatically refunding payments as it does with in-store purchases. This experience left me questioning Starbucks' commitment to customer satisfaction. The outdated methods and lack of a streamlined process raise concerns about valuing customers. It's disheartening that, despite the detailed steps I've followed I believe Starbucks should empower its stores to cancel app orders, automatically initiating refunds for both star and card payments, similar to in-store purchases instead of leaving customers feeling undervalued and even raising questions about the efficiency of Starbucks' operational methods. As a long-time customer, I'm disappointed in the lack of a streamlined approach and still await my refund."
"This is really unexceptable in an establishment. Why would the staff walk pass as if they don’t see the trash on the floor. It take 2 seconds to clean it up presentation is everything. I gave this visit a 3/5 because my drink was good and made fast no complaints there. The cashier was not very friendly but that’s fine I came to get my drink and not be her best friend. Maybe she was just having a bad day."
"Poor service by: Kiwi. I had gone through the drive-through a day after my birthday. I didn’t realize my birthday reward is only good for one day (the exact day of my birthday). When I arrived at the window I notified the young lady (Kiwi) I have a birthday reward. She asked what day was my birthday. I said yesterday, she responds by saying “it’s not your birthday. You can’t use that”. I was a bit confused and asked questions. Her explanation was cold and rushed. Look I get it… she really loves Starbucks and only feels the need to respect customers who don’t want to use their bday reward lol BUT no excuse to not say Happy Belated Birthday. I mean seriously lol is that so much to ask. You think I really care about the drink??? Most of us just want the happy birthday. Sadly this experience leaves an awful taste for this location. To make matter worse, this location constantly messes up my order when I do order and makes my drinks way too bitter (in comparison to other locations)."
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