Starbucks,

15658 Old Columbia Pike, Burtonsville, MD 20866, United States

"Terrible experience at Starbucks drive-through 12/30/23. Ordered a hot chocolate, it was NOT made with milk, it tasted like sewage hot water, Absolutely gross. The cashier questioned if I'm a child for ordering hot chocolate. Unprofessional and rude. This location consistently fails at making drinks. Starbucks, hire better baristas!"

"I went through the drive through at 6pm, Tuesday, November 21st. My order was taken pretty quickly, however that was the fastest they moved. There were two cars ahead of me and I was in line for 10 minutes. Once I pulled up to the window, no one greeted me. I looked through the window and saw that the employees were casually talking and acting as if there wasn’t a line building behind me. I ordered two venti medicine balls and a birthday cake pop. No one was moving at all and I heard their entire conversation through the window."

"It was very busy today. The baristas were stressed and rushed orders. Long wait time for drinks. My coffee was not great and the barista (female) was unapologetic. There was coffee all over the cup and I had to request another one. The serving area and pick up area was messy and add too many flies. Management should be more attentive to the cleanliness. Not sure if I’m coming back."

"Not so great of a Starbucks. I have done the drive thru and order ahead, neither is faster than the other! You have to order at least 15mins ahead. If your going through the drive thru expect a 20min+ in line. Drinks are not as tasty compared to my home location."