Apex DCA

"My wife understands safety and was not talking about coming out today in the snow However you should try to accommodate your customers due to weather issues beyond their control. An appointment a week later is a long time. I was sitting here next to my wife and maria was really rude and my wife was not disrespectful to her. She trying to explain that we now have no cool temperature in our refrigerator. Maria didnt even want my wife to talk with anyone else. She is nasty period."

"This company is terrible. If i could give a zero i would. Maria is rude, nasty and inconsiderate. She has horrible customer service. I don't understand why anyone would have someone so nasty answer their phones. I understand due to the weather I needed to be rescheduled but a whole week later is unacceptable when my refrigerator is not even getting cold at this point. They ordered parts and no one has never been out to diagnose my problem. I don't wanna deal with shady peoplesuch as Maria. She is nasty for no reason."

"I contacted LG for a sealed system repair on my refrigerator. When they told me a company 4 hours away was going to do the service I was initially concerned. I was already really stressed out due to my second LG $4000 refrigerator failing and didn't need a fly by night company giving me the run around. After speaking with Apex via phone my concerns were completely gone. Dave arrived at my home a few days before Christmas and was very polite and friendly. He diagnosed the unit with a failed compressor. He had the refrigerator fixed in an hour. He replaced the compressor, updated the software and had it running like new. No mess, no messing around. He came in fixed it right the first time and left me with a better than new unit . Dave saved me time, money and stress. I couldn't be more satisfied with Dave and Apex. Thank you for traveling so far for this repair. Jordan"

"They came to the house to repair our oven and ripped our floor pulling out oven and tried to play stupid. After “repairing it” it would trip the breaker every time we turned it on. Then we waited for the return to fix the problem made a appointment for them to come and finish the repair they messed up. Two hours before the appointment window expired they called to say not only were they not coming today but weren’t going to come back at all. Leaving to find someone else. Do not use this company!!!"

"Apex gave us great service. They were nice enough to come service our LG Fridge when we weren't even in their service area.Dave was super friendly and came out diagnosed our problem and came back the next day with the part and fixed it. We still had warranty for our compressor and just had to pay for the labor.Good honest people. had to wait a bit for service but that is how it is since covide and no one wants to work. I will use them again."