Starbucks 8010 Gramercy Boulevard, Rockville, MD 20855

"Starbucks consistently delivers a reliable coffee experience with a diverse menu. The cozy ambiance and free Wi-Fi make it a great spot for work or casual meet-ups. However, prices can be on the higher side, and crowded hours may impact seating availability. Overall, a go-to for quality coffee and a familiar atmosphere."

"I have had consistently good interactions here, and need to shout out Reza for the amazing service. The consistent optimism and joy, and the ability to turn a transaction with a customer into a friendly conversation is why I am writing this review"

"Great Drinks, Terrible Service Experience I wanted to share my recent Starbucks experience. The drinks were great, but unfortunately, the service provided by a staff member was incredibly disappointing. This person, who I encountered, had a terrible attitude, refused to help resolve issues, and seemed determined to push customers away. This behavior does not reflect the high standard of service that I expect from Starbucks."

"Unpleasant Experience at Starbucks I am writing to express my disappointment with the recent visit my friend and I had at the Starbucks located at 8010 Gramercy Blvd. Our experience was marred by the rude behavior of the cashier name PAULETTE and the apparent discrimination against guests using the Starbucks rewards program. Upon entering the store, my friend and I were excited to enjoy our favorite Starbucks beverages. However, the cashier's attitude immediately put a damper on our visit. They were incredibly impolite and dismissive, which left us feeling unwelcome. This kind of behavior is unacceptable and goes against the principles of good customer service that Starbucks is known for. As loyal customers, my friend and I were deeply disappointed by this experience, which tarnished our perception of Starbucks as a welcoming and inclusive brand. I kindly request that Starbucks management address this issue and ensure that all customers are treated with respect and courtesy, regardless of their payment method. It is essential to maintain the reputation of Starbucks as a place where everyone is welcome and appreciated. I hope that our feedback will lead to positive changes in the behavior and training of staff at this location, ensuring that no customer has to experience what my friend and I did. Sincerely"

"This has become my family’s favorite Starbucks in the world. The staff is super friendly and this has made us regulars. We get consistently great service every time visit the shop…. so much that we find ourselves driving the distance just for the impeccable service. We always leave the store with huge smiles and the best tea. Keep it up."