Dunkin',

610 Quince Orchard Rd, Gaithersburg, MD 20878, United States

"They will not listen. They put sugar in my Iced Coffee when I explicitly told them that did not want any. My bagel could have been toasted as I asked, but instead it was just barely warmed up. I ended up trashing the food because everything was insipid. I do not recommend this place."

"The coffee always sucks or your money back. I came here after giving them a hundred chances because it's at a convenient location. I gave them another chance, and had to end up pouring the coffee out for like the 5th time. I don't want to be rude, so I never say anything, I just take the loss."

"Regular DD coffee. The donuts are inconsistent in look and texture. Wish they display bagels and croissants because you will have to ask if they have it or not. They will follow instructions and I never got my order wrong."

"This place is absolutely HORRIBLE! I am dogsitting for my son here in Gaithersburg. I get dd coffee every single day where I live in Baltimore. When I got here the other night, i was so happy that I found a dd...guy is rude. The coffee WAS WEAK like almost water! There's nothing I hate more than intentional weak coffee! They charge a lot more than Baltimore too. So I tried it again tonight, hoping it was just that guy. Well he was there again, was making a "new pot". Who has a dunkin donuts with no coffee made at all. No customers the other night and tonight, think I know why now. So I said to him nicely, Are you making new pot? If so, make sure you brew the whole pot, if you do it mid brew the coffee will be weak I said I was happy to wait. I waited, and I'm down where I ordered and paid or my coffee. He was so rude he made walk down the other end even though I had waited long for the coffee to brew..(seriously rude and bad customer service sir)...the coffee is TERRIBLE and WEAK again. Will never go to this place again. Need to find another location, even further from my son's This means they are INTENIONALLY putting less dry coffee when they're making the pot, wonder what they're saving in $$ to give people watered down terrible coffee...(I take my dd coffee seriously, as you can see, lol).."

"Okay this is not the first not the second but the 3rd time I have had a problem with this Dunkin’ doughnuts. First time I got snacking bacon and omg the grease at the bottom of the bag just nasty and the bacon wasn’t even crispy. Second time I got a large cake batter latte tasted like nothing but milk had to throw it away . Now this time I got a large brown sugar cold foam with cream and sugar added it taste like straight coffee. I love Dunkin’ but I would rather go to McDonald’s. And then not to mention the guy at the cash register he needs more training. I’m sorry I don’t think I’ll ever be coming back"