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Parts Authority
5323 Reisterstown Road, Baltimore, Maryland, United States
About the Parts Authority
Parts Authority is a well-known car repair and store located at 5323 Reisterstown Road in Baltimore, Maryland. As a reputable institution in the automotive industry, Parts Authority offers a wide range of auto parts and accessories to meet the needs of both professional mechanics and car enthusiasts. With a commitment to quality products and excellent customer service, Parts Authority is a go-to destination for all your car repair and maintenance needs. Whether you're looking for replacement parts or upgrading your vehicle, Parts Authority has everything you need to keep your car running smoothly.
Photos of Parts Authority
5323 Reisterstown Rd, Baltimore, MD 21215, United States
Opening hours of Parts Authority
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 15:00
Sunday:
08:00 - 18:00
Reviews of Parts Authority
"Talked on the phone this morning with India, they where so helpful, organized and thoughtful. This is going to be my main autoparts store, bc they have parts for my 2001 vehicle, with part that can come within the day. Great customer service, very professional."
"We are a commercial account with Parts Authority. Be aware! Is the best way to describe the accounting practices and parts accuracy of this place. They will send you wrong parts all day and rip you off on your credits on the back end. Best practice to protect your business is to avoid this place like a plague...,"
"I visit this location a lot Chico is great and Kevin is the man !! but the guys up front working the register really need to be trained in customer sevice !!! Today I believe I heard more F-words while standby to be checking out then I’ve heard at the Ravens vs Browns game last time I went ; But I couldn’t get a greeting from the cashier. Please remind these guys that we help to pay the bills and a little common courtesy like ( “Hello, please ,thanks or you total is “) wouldn’t t hurt a customer feelings ."
"Ordered an air filter at 8:50am. Was told that it was in stock and they could send it right up. We are about 10 minutes away for the store. Called at 9:07 for an ETA and was told that it was on the way. Called again at 9:20 and was told that it should be there any minute now. I had a customer that had to go to work and was getting upset. The filter finally arrives at 9:57am. I looked at the receipt and the filter wasn't dispatched until 9:15am. If I knew that the delivery would've taken an hour, then i could've picked it up myself or i could've communicated that to my customer. I am extremely disappointed"
"I called on the phone to see if they had a cabin inside filter for F150. The parts woman that answer the phone she was very polite quick and knowledgeable about the part that I need it. So I came in and purchase the part and I'll be doing business with you for now on. Happy happy happy"
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