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Charm City Appliances
4301 Kenshaw Avenue, Baltimore, Maryland, United States
About the Charm City Appliances
Charm City Appliances is a premier home goods store located at 4301 Kenshaw Avenue in Baltimore, Maryland. Offering a wide selection of top-quality appliances for every room in your home, Charm City Appliances is your one-stop shop for all your household needs. From kitchen essentials like refrigerators and stoves to laundry room must-haves like washers and dryers, Charm City Appliances has everything you need to make your house a home. Visit us today and experience the charm of our store firsthand!
Photos of Charm City Appliances
4301 Kenshaw Ave, Baltimore, MD 21215, United States
Opening hours of Charm City Appliances
Monday:
09:00 - 16:30
Tuesday:
09:00 - 16:30
Wednesday:
09:00 - 16:30
Thursday:
09:00 - 16:30
Friday:
09:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Charm City Appliances
"DO NOT PURCHASE ANYTHING FROM THESE PEOPLE. THERE ARE PLENTY OF USED APPLIANCE'S PLACES THAT ARE COMMITTED TO CUSTOMER SERVICE AND OFFER MORE FLEXIBLE DELIVERY TIMES AND OPERATION TIMES. I PURCHASED A REFRIEGERATOR FROM CHARM CITY (ACTUALLY WITHIN 7 DAYS OF WARRANTY EXPIRATION) THEY SEND A REPAIR PERSON. THE REPAIR PERSON CANNOT FIX THE REFRIGERATOR SO WE NEEDED TO REPLACE IT. THE ONLY PROBLEM IS "I DONT HAVE A DRIVER" "I CANT PUT YOUR ORDER IN FRONT OF SOMEONE ELSE'S BECAUSE THEN THAT WOULD BE THE SAME PROBLEM I WOULD HAVE TO INCUR." I EXPLAINED TO THE REP THAT THE HOUSE WAS A RECOVERY HOUSE AND THAT THE INDIVIDUALS IN THE HOUSE COULD NOT JUST AFFORD TO THROW A REFRIGERATOR FULL OF FOOD AWAY BECAUSE "WE ARENT OPEN ON WEEKENDS," AND THAT MGMT SHOULD WORK TO SOLVE THE PROBLEM SINCE AFTER ALL IT WASNT MY FAULT AN APPLIANCE BUSINESS DIDNT HAVE A DRIVER OR A REFRIGERATOR I PURCHASED 2 MONTHS AGO COULDNT BE REPAIRED. I GUESS I WAS SHOCKED BY THE RESPONSE BECAUSE I USUALLY DEAL WITH LIBERTY APPLIANCES RANDALLSTOWN AND I HAVE NEVER EVER HAD SOMETHING EVEN STOP WORKING FOR ATLEAST 2 YEARS OR MORE AND IN EVERY CASE THEY WERE WILLING TO ACCOMODATE. I WAS GOING TO ARGUE WITH THE REP AND DEMAND A SUPERVISOR ETC. BUT IT WASN'T WORTH IT. THEY WERENT WILLING TO GO ABOVE AND BEYOND FOR A SITUATION THAT WAS THE FAULT OF THE COMPANY OR AS A RESULT OF INTERNAL COMPANY ISSUES AND THAT WAS ENOUGH FOR ME NEVER TO BE BOTHERED AND TO STICK WITH WHO I ALREADY HAVE BUILT A RAPPORT WITH. SAD THING IS DUE TO THE TYPE OF BUSINESS I HAVE, I HAVE TO BUY USED APPLIANCES ALL THE TIME, BUT THEY DIDNT VALUE MY BUSINESS AT ALL"
"They are the worst place to buy used appliances. They are helpful in picking out the item, but the delivery is horrible. The item worked for 4 days and went up. They damaged my kitchen floor and scratched my stove, installing the refrigerator. I would never go to them ever again. They are now moving because that location has a bad reputation for not good service or items. BAD"
"Thanks to Chris our refrigerator now works again. We called on Friday morning and it was repaired by Friday afternoon. Chris was friendly and knowledgeable. The woman who scheduled our appointment was also very helpful and sensitive to our very tight schedule. They should be rebranded to CHARM CITY APPLIANCE EXPERTS."
"New management has done a number on this place. We have had several good experiences using them in the past. About a year ago we had an issue with a washer drier combo. Tech came, changed a part. We weren't able to test due to a power outage. Once power came back, tested and the machine still didn't work. ONE WEEK later the tech came back out, took front off, then left "to get a part". He never came back. Another tech came a day layer, diagnosed a completely different issue, and told us the part would take a week to get. Then radio silence from them. So at this point we have not had a working washer or drier for 2 weeks. We left messages and heard nothing back from them. In the interim I called another repair service who came out and determined the issue was worn bearings, for which replacement wouldn't make sense financially. Finally I just asked for a refund. Ownership made no attempt to make the amends for the major inconvenience and money spent on getting cloths for us and 2 kids laundered. Will not be using them again, and have to advise others to steer clear."
"I was driving to work and a person driving a charm city appliances truck nearly ran me off the road. As you can imagine, I was quite alarmed. I couldn't believe a person driving a business truck would be driving so reckless, especially while driving a truck with advertising for a business. It was blatant negligence for safety of people on the road, and if they would handle driving in that manner (with the business information plastered on the side of the truck), I cant image how they would handle business practices. Their yelp review so far seems to reflect my exact review. I sure hope no ones appliances were being transported, that would be definitely un cool. For a moment, I thought the driver then proceeded to follow me - i wasnt concerned as I was driving to my place of employment - the police station."
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