Tropical Smoothie Cafe

"I don’t understand why they can’t get simple orders correctly. Why are you selling a Baja chicken wrap and not putting chicken in it? It’s not a very difficult job. I’m sick of everyone defending the food service industry when they can’t even get a simple job correctly. Put chicken, in the chicken wrap! It is really that simple. It is not rocket science. There are much more difficult jobs that people dot. Tend to mess up. Every time I order from tropical they get the order wrong. If you really can’t put the main ingredient in the wrap then I don’t know what else on this planet you can do successfully. It’s extremely pathetic and a waste of my time and money. This will be the last time I order from any tropical smoothie. The brand is deteriorating and has been infested with unqualified employees that don’t know how to put chicken in chicken wraps."

"Terrible service. I left without my order because the team there this morning is clueless. This crew could not handle the spike and I overhead the girls arguing because the was clearly a mix up with orders. I’ll Never be back. No training. At least the place was clean."

"I walked in at 810pm. 50 minutes prior to closing to order a smoothie. I get it, no one comes in for hours, so you get ahead on cleaning and closing up shop. Someone shows up an hour before closing and it’s frustrating cause now you have to clean again. The staff didn’t give me attitude, but the complaints in the back and the aggressive slamming with the blender lids pretty much told me that I wasn’t welcomed. I bought my smoothie and threw it in the trash on my way out. Lost my appetite. Simply won’t come if I’m not welcomed."

"The owner Kelly was really nice. She called me and I explained I didn’t get me foods and drinks. She was nice and explained what happened. She said she will refund my money. It was the door dash didn’t deliver it our office."

"Would have given 5 stars if it wasn't for this clip I chewed down on in my quesadilla. Otherwise employees were working quickly to get orders out. Maybe this time a little too quickly"