Starbucks

"Today, I ordered a coffee and bacon, egg and cheese sandwich without the bacon. Once the staff began to prepare my sandwich, I noticed that she was removing the bacon from the sandwich. I stopped her and stated that I can’t eat that sandwich. She asked if I wanted something else or provide a refund. I decided to pick the egg white and spinach wrap. The bacon sandwich was roughly $6 and the egg white was roughly $5. I never received a refund for the difference. Also, I requested a receipt for my employer and the second staff whose back was facing the other staff stated, “she can only do one thing at a time. Once she is done, you’ll be taken care of”. I replied, “actually the staff turned around to come back to the counter which is the reason for my request”. The coffee was great but the sandwich was nasty along with the service at this location. I will go to another location next time since the staff doesn’t know how to serve vegetarian customers."

"Waited 20 minutes for a pickup after due time was estimated to be ready. Understandable if I had large, complex order. I had a small iced coffee. It was morning and obviously busy, but I waited so long that every customer had more than cycled through from the line and waiting for pickups. I approached and shared my order with a nearby barista who stared at me and said it’s coming up. I could have ordered in line 5 times over and had received my order by now (based on seeing everyone else come and go)."

"Every time I come to this location in the morning and use the app to order my drink they always short me on filling up the cup. No other location does this, just this one. I thought I’d give them a try again and was reminded quickly why I don’t come here in the mornings."

"Doors locked because of short staffing…..but you won’t let people in to get their mobile orders piling up on the counter. And now you’re telling everyone outside waiting they need to leave and request a refund through the number on the mobile app. And the lady who was coming to the window needs to fix her attitude. Never coming back here!"