Chatime Belair @ Downtown Bel Air, Maryland

"This is families favorite boba shop. Staff is always kind and are quick with orders, even giving a great recommendation sometimes. My only complainant is that toppings are on the pricier side and sometimes it feels I didn’t get enough for what I paid for. However, the drinks are delicious and I haven’t found one that I don’t like"

"This is my go-to Boba tea place. Tea is great. Staff is always friendly. And although the atmosphere is not my all- time favorite, it is a GREAT place to go with your kids if you need to make a stop somewhere. They have a shelf of games to preoccupy the kids while you enjoy your tea. (I love their peach green tea with black pearls!)"

"I have never been disappointed by the staff here. Extremely kind, and helpful. The drinks are always on point, too. Haven't tried one I haven't liked, yet. And you HAVE to try their dumplings, they are so fluffy and delicious. Great place through and through."

"Today I went into the store to place an order for my wife. Told the people I wanted a slushy passion fruit bubble tea, which they responded "do you want it with green/black tea or with passion fruit juice". I assumed they meant they were going to add it into the slushy. The order comes out and it is a drink and not a slushy. I asked them if they could remake it, because of the miscommunication and they stated they do not remake drinks and that I am stuck with the order. I did not take the drinks and left extremely disappointed on how this was handled. Should put a big sign in your store that you do not remake drinks even if we made a mistake. Epic failure."

"They run out of tapioca alot Came in to place an order of the roasted milk tea and asked for tapioca. After the order was complete I received my order without tapioca and was told after I received my order that I ran out. Overall love this this great staff and great vibes will def be returning!"