Krispy Kreme
6447 Baltimore National Pike, Catonsville, Maryland 21228
About the Krispy Kreme
Krispy Kreme is a renowned bakery, cafe, and restaurant located at 6447 Baltimore National Pike in Catonsville, Maryland, United States. Known for their delicious and freshly made doughnuts, Krispy Kreme also offers a variety of other baked goods, coffee, and beverages. Whether you're looking for a sweet treat to start your day or a quick snack on the go, Krispy Kreme is the perfect destination. With a welcoming atmosphere and friendly staff, this store is a must-visit for anyone with a sweet tooth.
Photos of Krispy Kreme
6447 Baltimore National Pike, Catonsville, MD 21228, United States
Opening hours of Krispy Kreme
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 23:00
Saturday:
06:00 - 23:00
Sunday:
06:00 - 22:00
Reviews of Krispy Kreme
"Go on weekends if you like being laughed at or ignored. Seems like it’s always 4:20 for the guy and gal who work the drive thru. Had me repeat my order for a glazed donut and mocha 3 times then proceeded to have a fun time laughing at me at the window. Then blurted out “sorry” while giggling like children. Not “thank you” or “come again”, just “sorry”. Kind of like the entire experience, sorry."
"There was no one there or in the drive through and we were ignored for a few minutes inside before grabbing the attention of someone to take our order. The staff was rude and they were out of a lot of things. Ordered an iced latte and was given a hot coffee with ice in it. Also asked for it not to be sweet and it was extremely sweet and disgusting ended up throwing it in the trash. Won’t be coming back."
"If you are fundraising here please be aware that they will not provide quality service. They do not pick up the phone, when they do they tell you to do the online form. When you do the online form, they will loose it. When you show up to pick them up they will have no idea what you are talking about, and proceed to be incredibly rude and imply you did not do your due diligence. Often, after much back and forth they will suddenly find the order form. Then you will waiting 30+ minutes for your order to begin. Plan for this and be ready to challenge them when they attest that the order was never placed. The price has gone up significantly, and with inflation that is reasonable. The profit you make is nice for small organizations so it is worth the hassle, but if you are new to this place please be prepared. Call three days before to make sure (but it still wont matter, they will forget it). This is also not specific to this location, we have had this issue in Gambrills as well."
"Bad customer service, I ordered a dozen of donuts including the new fall flavors but when I received my order the fall flavors were missing so I called the store to report that my fall flavors were missing and that I want a refund. the employee offered to get the donuts delivered again but it was close to closing time so I asked for a refund instead, that simple request caused the employee to get angry and lash out at me, talking over me when I tried to explain things, cursing, and just being out of control so I asked for a supervisor and she said there wasn’t one then hung up on me then my mother called and asked for a supervisor instead and the same employee from before lied about being the supervisor and hung up on my mother. overall she was a very mean and nasty person and I give 0 stars because of the customer service at this store."
"Not the cleanest Krispy Kreme location and the doughnuts quality not the greatest either. Customer service pretty much sucks too. One worker only doing drive through, one worker only doing the cashier and takes 10 minutes putting a dozen glaze in a box, and the other lady on the phone. Keep in mind there are 3 workers on the customer area just doing nothing. First and last time I’m going to this location."
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