Dunkin'
About the Business
Dunkin' is a popular bakery, cafe, and restaurant located at 9200 Old Annapolis Road in Columbia, Maryland. Known for its delicious coffee, baked goods, and breakfast options, Dunkin' is a go-to spot for a quick meal or snack. Whether you're looking to sit down and enjoy your food or grab something to go, Dunkin' has you covered. With a wide variety of menu items and a convenient location, Dunkin' is the perfect place to satisfy your cravings.
Photos
Location & Phone number
9200 Old Annapolis Rd, Columbia, MD 21045, United States
Hours open
Monday:
5:00 AM - 8:00 PM
Tuesday:
5:00 AM - 8:00 PM
Wednesday:
5:00 AM - 8:00 PM
Thursday:
5:00 AM - 8:00 PM
Friday:
6:00 AM - 9:00 PM
Saturday:
5:00 AM - 8:00 PM
Sunday:
6:00 AM - 8:00 PM
Reviews
"Overwhelmed staff refusing to take orders at the register, so if your paying cash your out of luck. Waited 15 mins for order only to get wrong thing. Didn't have the patience to try to get their attention to correct it."
"This is the best, most consistent Dunkin' in the area. Trust me, I've tried many others around here, but I always come back to this one. The staff here is always so friendly and gets my order right every single time. At other Dunkin' locations, you never know what you're going to get, but this one always makes the drinks perfectly. Even if it's out of the way, I'll go there anyway; it's worth the extra 5-minute drive for great coffee and excellent service. Highly recommended."
"This is the worst Dunkin I've ever been to. It's not the staffs fault. It's not the fault of 2 underpaid staff members that have no control over the store. The problem is ownership and management. This store is horribly understaffed. A Dunkin 50 feet from Route 29, right in front of the county court house, shouldn't be understaffed. The owner is cheap and refuses to hire enough staff, and won't pay staff what they deserve to do the job. This Dunkin is happy corporate dropped the donuts part of the name because they are always out of them. The Baskin Robin's side of the store should be sued for false advertising. The only way this store has 31 flavors is if you count the frost on the sides of where the missing flavors should be. Oh, and don't bother trying to go into the store after 6pm. They always close the lobby and are drive through only. So it's very custom friendly. This place should just close and open a Krispy Kreme."
"I went to order donuts from this Dunkin donuts. First, it was expected that I would use the machine to order my food. Okay, I can do that, but then I waited for ten minutes for my order. When it did not arrive, I asked where my donuts were. The reply, "We're out," and pointed to a sign indicating that (with poor grammar and out of sight from where I was supposed to order). I replied that I would then like my money back. Ten more minutes went by and I had to ask two more people before I was given my refund. Poor service. Poor communication skills. Go elsewhere."
"I had a terrible experience here. I went to get three dozen donuts as I was doing outreach for my company and the community. As soon as I pulled up to order the young girl was rude from the speaker. I let that part go I pulled up to the window and went to pay cash with $100 the total was a little over $40 she said “we don’t have that type of change here for that” her attitude was terrible. After I addressed it she proceeded to tell me “this is just how I talk” I was disappointed in the customer service, I went to the next closest Dunkin they had no issues taking the cash and where very friendly. I won’t use this location again and after reading other reviews it appears this is a common occurrence."
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