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RainVac
920 West Washington Street, Hagerstown, Maryland, United States
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About the RainVac
RainVac is your ultimate destination for all your Rainbow vacuum cleaner needs. Located at 920 West Washington Street in Hagerstown, Maryland, we offer a wide range of new systems and parts for Rainbow vacuums, including models dating back to 1936. Known globally for their exceptional performance, Rainbow vacuums are the perfect choice for those seeking a bagless and water filter vacuum cleaner.
In addition to selling Rainbow vacuum cleaners, we also provide supplies and accessories to make your cleaning experience more efficient and effective. From floor cleaners to fragrances to specialty tools, we have everything you need to keep your home spotless.
As a Rainbow® Factory Authorized Repair Service Center, we are equipped to repair all models of Rainbow vacuum cleaners, ensuring that your machine is restored to its original working condition. We also offer a wide selection of new and used manufacturer replacement parts for those who prefer to do their own repairs.
When it comes to maintaining your Rainbow vacuum, using OEM (Original Equipment Manufacturer) parts is essential. At RainVac, we only carry genuine Rainbow vacuum parts from the manufacturer Rexair, guaranteeing the longevity and performance of your machine. By choosing OEM parts, you protect your investment and warranty, ensuring that your Rainbow vacuum continues to operate at its best.
Shop with confidence at RainVac, where your security and satisfaction are our top priorities. Follow us on social media to stay updated on our latest offerings and promotions. Visit us today and discover why RainVac is the premier destination for all your Rainbow vacuum cleaner needs.
Photos of RainVac
920 W Washington St, Hagerstown, MD 21740, United States
Opening hours of RainVac
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of RainVac
"Rain Vac shipped my order to an incorrect address that I never gave them and, of course, it was returned by the post office. Btw, this wasn't the upsetting part for me, I understand mistakes happen. I trusted Rain Vac with my money, I treated them with kindness and respect and this is what I received in return… I called Rain Vac and I spoke to a man in the shipping department to inquire about my returned order. He was instantly triggered simply by my inquiry and rudely stated they shipped it to the address I gave them. I asked him to please check the order confirmation email they sent me because it showed the correct shipping address I gave them. Clearly, they had my shipping address but they still shipped it to an incorrect address. Then he, without reason, began to yell at me. He yelled he didn’t have to check it, he yelled it was my fault and basically called me a liar. Even though I was stunned by his rudeness and incessant yelling, I kindly asked to speak to someone else, but he yelled there was no one else to speak to but him and yelled, "I'm the service manager!". I had no choice but to hang up and call back in hopes of getting someone else to assist me. I ended up speaking with a woman in customer service, I requested a refund of what I paid and I cancelled the order. Btw, she confirmed that the yelling man in the shipping department is indeed their service manager. After being put through this horrible ordeal, they did not refund what I paid. They had the audacity to deduct the shipping charge even though it was their fault they shipped to an incorrect address, which is why I never received my order in the first place. …I was treated rudely, I was yelled at and I didn’t get all of my money back. I do not recommend Rain Vac. There is plenty of competition to choose from that does not allow such blatant behaviors."
"I recently purchased a replacement motor online from them for the power head of our vacuum. When I called to inquire about shipping, they informed me that my purchase was actually eligible for coverage under warranty. Many companies would have just taken the money and left it at that. I really appreciate them for bringing this to my attention and following through with their promise. Excellent customer service!!!"
"I have purchased from RainVac twice and have been very impressed. Their customer service is excellent- I received help figuring out what parts I needed within the hour I sent a request. They are my go-to source for Rainbow replacement parts."
"I used RainVac several times to buy accessories for my Rainbow vacuum. It always was a pleasure doing business with them. Their website made the way, that it is easy to find whatever you need for your model. Every item I bought was an authentic Rainbow part/accessory. One time I made an order for several attachments that I thought I lost during the move. After I made an order, I found them and contacted RainVac about not needing the attachments anymore. They were very nice about it and refunded my money instantly. I really recommend this company!"
"We had a short in our original wand. Vacum head was cutting out. We found the part at RainVac to fix the issue. Picked up a belt as well. Reasonable prices and delivery was timely. Delivery was handled by Sendle. Never heard of them but they are legit and did a good job with delivery. I think Sendle acts like a subcontractor. Subs out delivery to whatever vender can deliver the cheapest. We'll use RainVac again when and if needed."
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