USA Parts Supply 261 Industrial Boulevard, Kearneysville, WV 25430

"I had spoken with a gentleman over the phone about a A T C module and was told they didn’t have it in stock. I was given the chance to send mine in to be repaired. I asked for a price and was giving a price of what the cost would be after I ship it to them, so I shipped it from California to W V. The price is now 100.00 dollars different from what I was given over the phone so I was told that it will not get fix and they will ship it back. This is very bad customer service."

"Orderd a couple of times in the past; Never had any isues. This time it's gone wrong: No communication or order-details. No parts have been sent after 2 months. Time to find another Cadillac dealer!"

"I have been dealing with this company for many years and spent many thousands of dollars there but of late it has gone down to a level below 0. No return communication, no response. On my last order they packaged and sent wrong parts that were so obviously wrong a blind man could have seen the error and now simply refuse to communicate or correct their mistake Part of the order was for a set of tinted side glasses for my Cadillac Convertible, front 1/4 vents, front door glass with frames and rear quarter glass. As you can see from the pictures of glass sent there is no glass for the rear quarter windows but a second set of glass for the front doors. Surely one could see the glass in the brown paper is far to big for the rear quarter of a convertible and the same size as the front ones in the frames. Extremely disappointed to say the least."

"If you love Cadillacs, these guys are in your contact list. Spot on with great service, thorough knowledge, fair pricing and fast delivery. If you're looking for better, it ain't out there. They're the best. Period."

"Experienced people who will help you get the right parts for your project. They were invaluable with two different Cadillac restoration projects we did. I am not sure how we would have done it without their help. Good service, good quality, and honest answers. Pretty rare these days! Next time we need anything we will call USA Parts."