Panera Bread,

75 West Eisenhower Drive, Hanover, PA 17331

"I swear every time I come in here my order is wrong or something missing today I ordered a Mobil order and I got a margarita pizza and it’s missing the basil if I didn’t want basil I wouldn’t gotten a cheese pizza I pay 12 for a pizza and they still get it mixed up next time don’t have it where u can order it if you can’t make it right"

"I have been to this location many times; and just recently I had the pleasure of meeting Chuck! He is the team lead and obviously for very good reason. He was super helpful explaining new ordering combos to save money! He is probably one of the most positive people I’ve met. He went above and beyond to help an elderly couple with their order, giving suggestions and listing choices. You just don’t get that kind of service anywhere else."

"Great food and service as always at this location and every other Panera I have been to but this location has something extra special- Chuck! I normally see him when I go inside but today it was a pleasant surprise to see him at the window. I dont know Chuck personally but I always thank him for being such a ray of sunshine. He is so warm and welcoming. Anyone who has met him knows what I am talking about. You have a gem there at your Hanover location. Thank you Chuck for being a beautiful light in the world! :)"

"I really wanted to like Pantera (Google autocorrected that. I'm leaving it.) I like bread. I like sandwiches. I like soups. I'm a simple person with a simple palate. We got French onion soup that was dishwater, a little bread, and cheese that was not broiled on top. That's almost unforgivable. We got a steak and cheese sandwich... with horseradish and pickled red onions. Why not focus on making a good steak and cheese before attempting to get clever with condiments and veggies? We got a children's [some kind of sliced deli meat] and cheese sandwich that looked like it was constructed solely by gravity and chance. Uncut. Uncut!? Who doesn't cut a child's sandwich into triangles? We paid far too much for far too little. I almost can't write this; I think I'd prefer to forget the experience."

"This Panera seems to be but smaller in seating than around Lansdale but it’s probably due to how they separated the dining room. Either way, my experience here was good and the gentleman at the counter was very helpful. It was around 9:30am and my husband wanted lunch but on Sunday they don’t start the lunch menu until 11am. The gentleman was very helpful by telling us that they are able to accommodate him but informed us the soup and flatbread pizza was not an option. Location is a bit weird since it sits on a main road but entering it is not directly into their parking lot. Staff was very friendly and courteous. Service was on point. Food prices are standard for the chain. Cleanliness needs a bit of little elbow grease in the ladies bathroom and drink station. Overall it was a good experience."