Chick-fil-A
5501 Urbana Pike, Frederick, Maryland 21704
About the Chick-fil-A
Chick-fil-A is a popular fast food restaurant located at 5501 Urbana Pike in Frederick, Maryland. Known for their delicious chicken sandwiches, waffle fries, and signature sauces, Chick-fil-A offers a wide variety of menu options for breakfast, lunch, and dinner. With friendly service and a clean, welcoming atmosphere, this institution is a favorite choice for families and individuals looking for a tasty and satisfying meal. Whether you're craving a classic chicken sandwich or a refreshing salad, Chick-fil-A has something for everyone to enjoy.
Photos of Chick-fil-A
5501 Urbana Pike, Frederick, MD 21704, United States
Opening hours of Chick-fil-A
Monday:
06:00 - 22:00
Tuesday:
06:00 - 22:00
Wednesday:
06:00 - 22:00
Thursday:
06:00 - 22:00
Friday:
06:00 - 22:00
Saturday:
06:00 - 22:00
Sunday:
Closed
Reviews of Chick-fil-A
"My husband and I moved to the area about 14 months ago. We began this silly “tradition” of going to Chick-fil-a for lunch every Saturday after the long, and exhausting work week. When we moved here, the Frederick location stole our hearts because they had THE CRISPIEST fries and were SO GOOD. I would brag to anyone visiting that they had to try these fries because they were just THAT good and worth the 20 minute drive for. About 6 months ago, something changed. I don’t know if it was the fry guy on duty went away to college or there was an internal decision to change the cook time minus 2 minutes, but now they taste like normal “meh” fries…nothing to write home about, nothing I brag to visiting family members about anymore… Please bring back the crispy fries or at least the option to ask for them. P.s. we still do this silly tradition every Saturday but always joke how we miss the crispy fry guy… we miss him so much. Sincerely, your loyal Red member (soon to be signature member), Sam"
"As Chick-fil-As go, it's a standard one, off the highway a bit, in a shopping center. They initially took our order incorrectly, which I attribute to the drive thru workers stopping cars before the menu (that way I could just give you a number of the meal I wanted) BUT they fixed it right away at the window. Good service and good repair of a mistake, no big deal. Would stop here again."
"I visited the Chick-fil-A on Urbana Pike in Frederick, Maryland, on a busy Tuesday, November 21, 2023. I am beyond impressed with their exceptional service! In the midst of a hectic week before Thanksgiving, I needed to place a last-minute catering order around 11:30 a.m. The young woman who answered the phone exhibited remarkable professionalism and kindness, immediately putting me at ease. She not only accepted my urgent request but also ensured every detail of my order was correct, reflecting their commitment to customer satisfaction. Upon my arrival at the restaurant at around 12:30 p.m., I was warmly greeted by the staff on the floor. Each one made sure I was being assisted, showcasing a heartwarming team spirit. My catering order was promptly brought out, complete with thoughtful additions of cups, plates, and napkins. Despite the rain, the staff graciously offered to carry my order to my car, a gesture that truly went above and beyond! The pleasantness and helpfulness of the staff were remarkable. Their top-notch customer service is a testament to the outstanding culture of service at this location. Furthermore, when I contacted them by phone on December 4, 2023, to retrieve a misplaced receipt, the manager was incredibly efficient and helpful. He promptly located my order and emailed me a PDF copy of the receipt, which speaks volumes about their efficient and customer-friendly service even after the sale. This experience at the Frederick Chick-fil-A has set a new standard for customer service excellence. The combination of delicious food and extraordinary service has made me a lifelong customer. I cannot thank them enough for not just fulfilling my order but for making my day with their kindness and efficiency. To the team at Chick-fil-A on Urbana Pike – thank you for the fantastic experience and for treating your customers with such great care. You all are truly the best! - Ryan Miner"
"They messed up our order and were super quick to get it right, the staff was super kind. The seating was kind of tight and I feel like the nuggets are getting smaller and smaller every time I go there. Really a bummer because it used to be my favorite place to get good nuggets."
"This new CFA store isn’t your regular CFA. For some reason, my usual order of Chicken Strips were definitely different. Has clumped breading, more of it than meat. Strange, possibly different product supplier? This CFA services drive-thru more than in-store customers. Overall, 3 stars."
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