BGH Electronics

"Absolutely the worst customer service experience I’ve ever had. The staff is incredibly rude, he talks down to customers (particularly if their women), and takes zero accountability for their mistakes. Purely based on how disorganized and rude they are before even coming out to my home, I refuse to do business with them, and could not imagine that they actually provide quality work."

"This "company" is terrible. I was assigned them by SHW to fix my dishwasher, the guy came and collected my service fee and left. Two weeks later I'm still waiting on a fix. I messaged the "technician" many times and just keep getting the same runaround response "I'll check on parts". I don't know what world it takes 2 weeks to check on parts. Also, the desk lady Ginger is absolutely useless to call. SHW has now reassigned my case to another company."

"I totally agree with all the bad reviews. As someone else said, if I could give them a 0, I would. We had a new refrigerator that had two issues. One was a handle recall from the manufacturer. The other was a leak from the water dispenser. When the service came to the house, he had forgotten the part to fix the leak so he told us he would bring it the following week. When he didn't show up, I called BGH. I've made three calls. The calls always go to voicemail. So far no one has returned any of my calls."

"Should be 0 stars. My husband and I had a problem with a new dishwasher and Home Depot scheduled the service through this company. They were scheduled to come out a month ago and no one showed with no communication at all. We have been calling and leaving voicemails since. When I finally got a hold of someone now after a month all she told me was that the technicians make their own schedules and that she can't tell me when someone would come out. Could not be more frustrated with this company!!!! If Home Depot services you through them just return the appliance and don't even deal with them!!!"

"If only ZERO stars were an option... My brand new refrigerator was making a horrible noise. I called the manufacture, Whirlpool, and they scheduled the service through this company. Despite electronic confirmation and verbal confirmation with this company (3 phone calls back and forth with them that day) they didn't show up. And STILL have yet to call back. Don't even waste your time with these people. I called the Appliance Doctor and he came out within 1 hour of my call and politely and professionally took care of the problem. Do yourself a favor and call him instead."