In Balance Physical Therapy & Pelvic Health
21 Crossroads Drive, Owings Mills, Maryland, United States
About the In Balance Physical Therapy & Pelvic Health
In Balance Physical Therapy & Pelvic Health is a premier health institution located at 21 Crossroads Drive in Owings Mills, Maryland. Specializing in physiotherapy, our expert team is dedicated to providing top-notch care for individuals seeking relief from pain and discomfort. Our focus on pelvic health sets us apart, offering specialized treatments for conditions such as pelvic pain, incontinence, and prenatal/postpartum issues. With a commitment to personalized care and holistic healing, we strive to help our patients achieve optimal physical wellness and balance. Visit us today to experience the difference at In Balance Physical Therapy & Pelvic Health.
21 Crossroads Dr, Owings Mills, MD 21117, United States
Opening hours of In Balance Physical Therapy & Pelvic Health
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
10:00 - 18:00
Thursday:
08:00 - 17:00
Friday:
Day off
Saturday:
Day off
Sunday:
Day off
Reviews of In Balance Physical Therapy & Pelvic Health
"Customer service is nice, personnel is very nice, service itself is not what i expected. For the $200 I paid I was expecting some help with muscles release, but the only thing I got was "do 50 Kegels and do not sit on the toilet for more than 10 min, and here is a plastic tube with some water in it to use”. I already knew all that, I learned nothing new. What a waste of $200 and my time, not doing this again."
"Staff makes me feel like i am bothering them. Rude therapists. And i feel worse than when i started. Mild back pain turned into severe back pain."
"Absolutely awful customer service. I walked over from the urologist office down the hall and the therapist told me she had an open appointment to get me in as a new patient last minute. I told her I needed a few sessions and that I was going to be a taking a trip shortly but was willing to push it, as my health is my priority. As I was filling out the paperwork she said she’d really rather me not take it and give it to someone who needs treatment and can stay long term. She knew absolutely nothing about my case as she hadn’t even done the evaluation. She kept stating how my insurance would be a lot of paperwork for her and she really doesn’t feel like doing it. I was just dumbfounded by her rudeness and lack of interpersonal skills. She seemed incredibly inexperienced, anxious, rushed, and unprofessional. I ended up putting the half filled paperwork on the desk and walked out of the office. As a healthcare professional you should first and foremost be concerned about the patient’s health always. I will never step foot in this facility again. I have never written a bad review in my life but this one deserves one."
"I was a patient at In Balance Physical Therapy for a few months and the therapists and technicians were top-notch and really helped me a lot. However, after accidentally missing an appointment and attempting to reach the office numerous times to apologize and reschedule, I got no response. Over a month later, I receive a bill in the mail for an item that was given to me while I was a patient . I was never informed that there was a charge for the item at any point during my treatment. When I called to resolve my bill, office staff did not apologize for the lack of communication with me regarding my missed appointment and maintained that I needed to pay for the item since "I did receive it". Therapists are wonderful, office management and customer service are subpar."
"Great & friendly staff. Very happy with my care here."
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