Edible Arrangements

"I do not understand why I've called several times now throughout the day and no one has called me back. I can't even leave a voicemail. I called to cancel an order before they delivered it but this store location has yet to return my call. This is very unprofessional."

"It said the order was canceled on the day it was supposed to be delivered. Naturally, I reordered from a different store. However, i came to find that it was still delivered. Meaning I spent a lot of money on an second large arrangement for no reason. I have tried contacting the store multiple times however they have not answered the calls or any of the numerous messages I have left."

"If you like receiving rotten fruit, gnats, and being threatened, then I absolutely suggest ordering from this location. Your loved ones will enjoy receiving mediocre fruit in plastic cups! And don’t leave out being called personally by the manager and told he’s going the call the cops on your friend if they come to the store, that’s just the icing on a rotten cake. Would give no stars if that was an option."

"I wish I could give no stars, was sold rotten fruit PURPOSELY COVERED by chocolate. Being ghosted by corporate and the person running the store actually threatened to BEAT MY A$$ if I showed up with the pictures of my awful product for my refund! So no refund for rotting food (criminal and I reported them to the health department) AND I was threatened with violence for asking for my money back. Y'all hire sociopaths to run your business? You're as rotten inside as the fruit you sell. *UPDATE* I've been in touch with the BBB and health department, and will be speaking with the police department about the threat made to me. I'm being told I have a case and charges may be filed. I think I will do just that. My FULL refund is on the way from the corporate office and a police report was made for this UNHINGED MONSTER. I truly hope this awful man isn't around women or children and he gets the help he needs. Seek God."

"As the rest of the reviews say - DO NOT GIVE THIS STORE ANY BUSINESS. My fiancé and I received flowers and a cake from one of her bosses at work. The product arrived in a very poor condition. The flowers were wilted and moldy (see photos) and the cake was smashed against the side. I called the store to resolve the issue and the gentleman I spoke to was very rude. I explained that I was the recipient and I didn’t want to bother the sender. He started screaming that I wasn’t his customer because I “didn’t give him any money” and that I was wasting his time. He continued to scream that unless the person who paid him called then he wasn’t doing anything. After this shocking exchange, I looked at the Google reviews and found many other people also had terrible experiences with this store. I’m kind of surprised Edible Corporate would allow this kind of behavior to go on under their company name. I did call edible corporate and the customer service rep Adrian was very nice and he even looked at these terrible reviews while I was on the phone with him. Who knows if this will ever get resolved - been two days and haven’t heard anything. UPDATE: after emailing the CEO of Edible, we were contacted by the head of Edible for the Northeast, Scott. He was very apologetic, aware of the terrible reviews about this store, and claimed to be helping the franchisee resolve the systemic terrible customer experience. He also mentioned that they had supply chain issues which may have affected the cake. He provided his direct contact number and had the order resent. The new order was prepared/delivered by the Mt. Laurel Edible store - the product was much better. The Mt Laurel store did an excellent job on the revised order. Scott was awesome and even followed up after the delivery. Still keeping the poor rating on this store but glad corporate is at least aware of the issues at Delran."