Edible Arrangements

"Haven't tasted it yet to say anything other than first impressions. I don't know if it's the packaging or the delivery person, but as soon as the man handed me my arrangement, it stunk of perfume/cologne. Gave me a horrible migraine and my eyes are very itchy from the smell. This was a sympathy gift after the death of my cousin. Didn't really want this migraine on top of my grief. This smell is overpowering and I can't even enjoy this gift that was sent to cheer me up. There's also a very gooey film on the fruit and one of the pineapples is very squishy. Looks okay enough but it feels like it's either rotted or on its way. I've always had good experiences with Edible Arrangements so I'm not sure if it's this location or if they've just declined in quality."

"Absolutely wonderful attentive service!! Called for a birthday gift, but I was too late for a same day delivery. Got a call back from a location in Wynnewood, owned by the same couple. Said they would deliver my arrangement by 5:00. At 4:02 I received a picture of the arrangement delivered to my friend who is in a nursing for the first time on his birthday. The arrangement made all the difference!! THANK YOU EDIBLE ARRANGEMENTS RIDGE AVE AND WYNNEWOOD FOR SAVING THE DAY!!!! Paul Hobson Sadler, Sr. Cleveland, OH"

"Disappointed in the poor business practices here and would not recommend. Unfortunately, since they do not leave deliveries at residential front doors, I had to call in and was told, after being on hold for 15 minutes, that they’d call me back since they weren’t sure they could still drop off. Couple hours go by - no call back. I call in again and am on hold with the manager another 15 min or so- she tells me I need to pick it up if I wanted it same-day. Okay no problem - so I drive and pick up- takes them another 15-20 minutes to find my order. They eventually find it.. No apologies. No delivery refund or future discount or anything. Not even a free balloon (which they have about 50 of in the front lobby) for my troubles. Very disappointing business practices - won’t be using again. Expected more from a service company."

"this place is the worst, we were hesitant to order due to the poor reviews but since there was no other edible arrangements delivering locally we decided to bite the bullet and try this particular location hoping that the overall brand might provide some basic quality assurance. what a bad assumption! the arrangement delivered looked absolutely nothing like what we ordered, which happens sometimes but it would have been acceptable had it been of a similar size and quality. what we got looked like it was about a half or third of "value" of what we have ordered (we have been using edible arrangements across country for decades so we know about the general quality of this chain) not only that, the fruits received were spoiled and UNEDIBLE on arrival! we called the following day to see if they were willing to make it right but the person who took the call was rude, abrupt and patronizing ... unwilling to address our complaint. I called the corporate number and left them an official complaint which is probably the only thing that can be done when franchisees provide such poor quality and poor customer service that they tarnish the brand."