H&R Block

"Mrs. Houk is extremely professional and caring. I will not use anyone else."

"Absolutely horrible. Waited Two weeks for a response on my taxes after I dropped them off only to be told I would be called multiple times and then was never called. Finally after ME reaching out multiple times to see whats going on i was told to come to the office to talk about my taxes. It took them close to 20 minutes just to log in to the computer and another 10 minutes to ask me the same questions as before. After i was told to pay 185 and also that I don't have a tax return. I could of been told originally there is no point filing your taxes with us because it does not contain a return. After filing my taxes they were not accepted by the irs and I was contacted by the office to then go on the irs website myself and give them a code they need to enter so my taxes can "hopefully" be accepted. Will never use hr block again absolutely disappointed in my service and the 180 dollars I spent. I was going to file 3 tax returns but after having the 1st one butchered and the worst service imagined I decided to not continue with hr block."

"I just showed up for my 6 o’clock appointment to find out that the office is closed. If you are going to schedule people for their appointment a year out, you might want to reach out if you’re going to change store hours. On top of that, the lady in the office was a nasty wench about it. Thanks again, H&R!"

"Well where should I start I guess we'll go with the fact that my appointment time was for 3:00pm an hour later past my appointment time and I'm still sitting in the waiting around in the waiting area, I arrived 15 minutes early for my appointment.also the lady we had our appointment with was not very pleasant and kinda rude. I asked to use the restroom sitting so long I couldn't hold it anymore and she told me to just wait umm.. well I have waited and held it for over an hr I can not wait any longer I have to go I had to go ask the otherwise lady that was working. Needless to say I'm not real happy with this lady right now I know I won't be EVER USING THIS PLACE AGAIN!!! Or I don't want this lady"