Arrow Counseling Services

"I highly recommend Jamie Tobula and the rest of the staff at Arrow Counseling. Jamie has been helping me for almost a year now while working through a very hard divorce. She’s very supportive and has helped me process through the many changes, challenges and obstacles I’ve faced over the last year. If you’re looking for a mental health provider, you’ll be in good hands with Jamie and Arrow."

"I have been going to Arrow Counseling to see Emma Pyle for a little over a year now and I have absolutely loved my experience with them! This was my first time ever seeing a counselor so I didn’t know what to expect, but everybody there is always friendly, helpful, and extremely professional and I’d recommend them to anybody in a heartbeat! Emma has really helped me get through some very dark times and helped me take control of my life again, and I’m happy to say that I have since “graduated” and will no longer need to see her. I’m unbelievably thankful for everything Emma and Arrow Counseling has done for me, and while I’m glad I feel like a new person, I am honestly going to miss seeing the friendly faces that have helped get me back on my feet. Thank you for saving my life!"

"My six-year-old daughter and I had a very negative experience with a counselor at our first appointment. I decided, based on what happened during this time, that Arrow was not the right fit for my daughter, and I emailed the counselor and owner to let them know that we would not be returning and why. The email was a few paragraphs, and the last line was, "thank you for your time." The following week, the counselor emailed me back and responded only with, "my pleasure, see you guys soon." Nothing else in my email was addressed--even the entire point of it (we will not be returning) was ignored (in her saying, "see you guys soon). Also, the owner never responded. After such a poor experience, I was expecting, at a minimum, "we're sorry you were dissatisfied." Oh well--we're moving on. I do wish I'd listened to the negative reviews before trying this center, so maybe our story will save someone else from experiencing what we did. UPDATE/upgrade to 2 stars: I received an auto-message reminding me of my next appointment, so I called the office to tell them (again) I would not be returning. Spoke to the office manager, who was very understanding. As a result of this conversation, Carla, the owner, did call me and was extremely apologetic and empathetic. She explained why my email was not addressed appropriately (tech issue) or timely, and seemed very sincere. She even offered a free session to repair the damage that was done during the first session. I truly appreciate her effort and time. I do hope that, going forward, the therapist will re-evaluate her techniques so that other children are not affected as my daughter was. No hard feelings, moving forward."

"I've been seeing my counselor (Annemarie) for almost 3 years at Arrow. She has helped me tremendously and I trust her implicitly. The staff have at Arrow have never been anything but kind, friendly, and helpful. I'm sure they do have some therapists on staff who may not be the right fit for everyone as it took several attempts with different counseling services to find someone I could connect with and who could help me. To all those who had a negative experience with Arrow, I hope this didn't deter you from continuing your own healing journey."

"I had my first appointment with Gretchen today. She made me feel at ease (as much as possible). I didn't feel judged and she listened. We didn't go too deep considering it was my first time but I definitely got the sense that she cares and is there to hdlp. Not just go through the motions."