Blue Ridge Behavioral Health

"Dr. Tanner is one of the greatest therapists I have ever known. She's been helping me since I was a child and still offers great advice and guidance to this day."

"This place, like many old school behavioral health centers will be left in the dust as newer, modern organizations are bringing mental health to individuals and meeting them where they are. I am so disappointed in the type of care and concern received by Dr Change and Keysor. They only care about money. When a patient establishes rapport with you and they miss an appointment; and you leave a message telling them they owe you $180 versus first focusing on are you okay?...it says a lot. Mental health is challenging, it has its ups and downs. I won't go into details on my personal struggles but I will say this organize is scummy, run down, and cannot wait for technology to replace it with better operational models to meet the needs of modern day consumers."

"Dr. Tham and Dr. Kaiser have really done well by us! The staff is considerate and work with out schedules, which is not easy! The location was hard to find at first, but it's in the "Medical Golden Mile" around TJ High, so we know the area!"

"Been coming here for awhile, The therapists are great but the communication with the billing department is horrendous. Was being undercharged for my appointments for 2 1/2 months before anyone thought to make me aware of this. Wrong address was never updated after intake so notices had been sent to the wrong address. Finally after 2 1/2 I got a notice in person that I owed them 500$. Would recommend going somewhere else unless you can get in here on the cheap."

"I have received a missed appointment charge of $120, they will not give you any grace on forgotten appointments. I realize doing business and missed appointments are sometimes inevitable and I am willing to pay the standard charge of $25-50, but $120 seems an awful amount for an accidental miss, and a reach, I will not use them again for my family or recommend them because of this practice, and an currently avaluating whether I can fight this charge, although I may have signed a preliminary that outlines this unknowingly...Read the fine print of what you sign at the first appointment before proceeding, buyer beware"