Breakthrough Counseling Services
4014 Mountville Road, Jefferson, Maryland 21755
About the Business
Breakthrough Counseling Services is a trusted health institution located at 4014 Mountville Road in Jefferson, Maryland, United States. Our dedicated team of professionals provides personalized counseling services to help individuals navigate through life's challenges and achieve mental wellness. Whether you are struggling with anxiety, depression, trauma, or relationship issues, our experienced therapists are here to support you on your journey towards healing and self-discovery. With a compassionate and non-judgmental approach, Breakthrough Counseling Services is committed to helping you breakthrough to a happier and healthier life.
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Contacts
4014 Mountville Rd, Jefferson, MD 21755, United States
Opening hours
Monday:
08:00 - 16:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews
"Godfrey is amazing. What a blessing it is to talk to him"
"Absolutely love Dr. Erica Taylor as my Psychiatrist!! Shes very attentive and cares about her patients well being. Shes helped me so much and i couldnt thank her enough. I also really appreciate the patience and care that the office staff have when i call over the phone. I never feel like im bothering them and I feel completely comfortable asking them questions. Especially Susan!! Highly recommend this place if you want to genuinely be taken care of!"
"I wanted to take a moment to share how grateful and thankful I am for Dr. Erica Taylor! She has been a tremendous help for me and really listens to her patients. Nowadays it is really hard to find that. I can’t thank her enough and want to stress how much she has made a positive impact for my health, mind and well being. I have been so appreciative of her since our first appointment. Thank you Dr. Erica!!"
"If I could give zero stars I would, this place should clearly not take on any NEW CLIENTS because they're staff clearly can't take on anymore. Not only did they schedule me with the wrong therapist(despite me telling them everything I was looking for in therapy) The therapist they matched me up with GHOSTS ME after a session. Waste your time and money somewhere else if you are seriously looking for help."
"This place is absolutely horrible. Wish I could give 0 stars. Let me start off by saying the receptionist is extremely unprofessional. She should not be in the field she is in. First, I was matched with a counselor. After many visits in and when I was finally able to trust/open up to her, I am told this particular therapist was not covered by my insurance and the receptionist made a mistake. She the told me with zero sympathy I would have to pay out of pocket for all of my consultations I had already then switch therapists. I refused since it was not my fault a huge mistake was made. I was told several times they would figure it out but I was the one that had to follow up consistently since no one even bothered to call me back. Eventually, after much debate, they decided it was not my fault and they would take care of it. HOWEVER, my co pays are $10. They charged my debit card WITHOUT my permission in the amount of $50. I never even agreed to keep my card on file. I immediately called and was told I had to wait for this to be figured out before they would refund me. They offered to put it towards my future visits (which at this point I was not planning on having). I finally cut ties with this place and expected my refund. They told me they sent me a check without even verifying the correct address. Why couldn't they have refunded the card they charged without my permission and why did it take WEEKS before I decided to call and figure out what was going on? No one had the decency to call me back and let me know about MY money. To make matters worse, they are refusing to refill my medications. Anyone who knows anything or even cares would know you cannot just stop these medications. They should have let me know they were not going to refill my medications instead of just not doing it because now I am completely out and have to figure something out last minute. Please, for your sake, stay far far away. There are plenty of other places to go."
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