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Sam's Club Tire & Battery
610 North Frederick Avenue, Gaithersburg, Maryland, United States
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About the Sam's Club Tire & Battery
Sam's Club Tire & Battery is a one-stop destination for all your car repair and maintenance needs. Conveniently located at 610 North Frederick Avenue in Gaithersburg, Maryland, this institution offers top-quality tire and battery services to keep your vehicle running smoothly. Whether you need a new set of tires, a battery replacement, or routine maintenance, the expert technicians at Sam's Club Tire & Battery are here to help. With a wide selection of products and services available, you can trust that your car is in good hands at this trusted store. Visit Sam's Club Tire & Battery today for all your automotive needs.
Photos of Sam's Club Tire & Battery
610 N Frederick Ave, Gaithersburg, MD 20877, United States
Opening hours of Sam's Club Tire & Battery
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
10:00 - 18:00
Reviews of Sam's Club Tire & Battery
"I am not someone who typically writes reviews, but people need to know not to waste their time here. I have given this auto center multiple opportunities to improve my impression of them and I leave each visit disappointed, sometimes even quite aggravated with their service. I would never recommend this particular Sam’s Club Tire & Battery to anyone, and would have given zero stars if that was an option. I repeat, do not waste your time here."
"Go to Costco for tires. This shop is astoundingly unprofessional for an automotive business. The procedure for purchasing tires is unnecessarily difficult. When you visit the tire center to purchase tires you will be directed to order your own tires online from the tablet provided by the tire center. The issue that I experienced at this Sam's club tire center involved a lack of professionalism from the shop staff. I ordered tires to be delivered to the Sam's club tire center in Gaithersburg. I ordered wheels from Tire Rack to be delivered to my house. When the wheels arrived at my house I brought them to the tire center in the UPS box that they came in. When the tires had been installed I returned to the tire center to pick them up. I asked for the invoice and lug nuts that were included in the box from Tire Rack. The tire center employees told me that they had thrown everything in the trash. The tire center employees blamed me for the issue and insisted that I should have opened the box and retrieved the paperwork and included hardware to save them from the careless practices of the tire center staff. This is not the first time that I have had new tires installed on new wheels. This is the first time that I have done so at Sam's club. No other shop has ever disposed of documents or hardware that was included with wheels. The lack of professionalism at Sam's club forced me to buy a new wrench to install the wheels with used lug nuts that I already owned. Overall the experience that I had with Sam's club tire center was horrific and I will never use or recommend this tire center again. This is intended to be a zero star review and I regret that I must award this business at least one star."
"Appointment was at 9am to install new tires but didn’t get started until later... it’s 1125 and still don’t have my car ready... should be 1 star but the lady at the desk is extremely nice. They need to reschedule appointments for those that are late and not push everyone else back."
"Great prices. Lifetime tire rotation and balancing IF you pay the 15 to 25 $ per tire price. Not a bad deal at all. Call and they ship to your store. Not 5 stars because you can never get through on the phone. Hire a few more people and this place would rock 5 stars easy."
"Poor customer service. The lady working front desk at the tire and battery refused to take my car in. I scheduled an appointment and still refused to take my car in. She lectured me how rotating my tires at 5,000 miles can ruin my suspensions and how it’s better to rotate it at 6,000-8,000 miles. I told her go ahead and still rotate it, but she refused and she was being extremely rude by rolling her eyes, saying ugh and getting loud with me. Not to mention she embarrassed me in front of other clients waiting in line when I just maintained calm and didn’t raise my voice at her."
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