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NTB-National Tire & Battery
5646 Randolph Road, Rockville, Maryland 20852
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About the NTB-National Tire & Battery
NTB-National Tire & Battery is a car repair and store institution located at 5646 Randolph Road in Rockville, Maryland, United States. At NTB Tire & Service Centers Rockville (Randolph rd), MD, customers can expect high-quality tire and automotive services. With multiple locations in the area, NTB offers convenient and reliable service for all your vehicle maintenance needs.
Photos of NTB-National Tire & Battery
5646 Randolph Rd, Rockville, MD 20852, United States
Opening hours of NTB-National Tire & Battery
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 20:30
Friday:
08:00 - 18:00
Saturday:
08:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of NTB-National Tire & Battery
"Great customer service. I was greeted with a warm welcome. I’m not very knowledgeable about Cars, but did enjoy my information filled conversation with Thomas. I will definitely be back for car service."
"I didn't catch his name but I went on on the day after Christmas with a tire valve that wouldn't hold air, and the guy there fixed me up in 5 mins! He didn't even charge me anything but I definitely tipped him. Great service and I'll come back when I need new tires!"
"When replacing 2 tires takes over 2 days the place isn’t worth it. When the manager Patrick raises his voice and lies to his manager about what’s happening the place isn’t worth it. When Patrick doesn’t call and keep me abreast of what’s going on and he hangs up on me the place CANT be worth it. I would never use this place ever again. I’ll bet I get a canned reply to this saying sorry we didn’t meet your expectations go to this URL to let us know how we could do better. I have an idea you should care about customer service bc it’s clear Patrick who comes to work with the flu isn’t great at it at all. My car has been at this shop since Friday afternoon 12/15 with no word or clue as to when it will be able to be picked up its now going on Sunday 12/17 with clue when I’ll get my car back. Just two tires needing to be replaced. Oh and by the way it’s not their fault this is what Patrick made very clear."
"Emir, Anthony, and Patrick have been a godsend for my old Jaguars for the past few years, and just as great with my new Genesis for the past year. They do great work, they’re super considerate, and they’ve always gone above and beyond to make sure that they only do work that is necessary or requested by me to avoid charging me unnecessarily. I will continue to rely on them whenever I need routine and even non routine work!"
"Pay more attention to what they're doing. They didn't put air on tires, they left one lug nut loose on one tire. I have to come back to the location to have these issues fixed. I had an appointment for 11:00 am and they finished at 12:45pm. Very slow service for installing to tires (Front)"
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