Piedmont Tire & Auto

"They saved me. I was in the area 30-40 minutes from home when car started acting up and every warning light came on. I pulled in and this very nice employee ran a bunch of tests, told me what was wrong and that I should be able to make it home ok. I did make it and I’m so grateful to him and this place. I would 100% trust them to be honest and work on my car."

"I was having issues with my tire and had to Google the nearest tire center to me as I was trying to drive. Piedmont came up in my area. I called them upset over my tire losing air in the middle of a snowstorm. They told me to come in and they would have a look. They fixed the tire and I was on my way. Very happy with their professionalism. I would definitely use them in the future and I would also recommend them."

"So, I came be there today at 4:30pm to get my car inspected. They close at 5 so I knew I was cutting it close anyway. When I got there I got out of my car and walked to the door where I saw that they stopped state inspections at 1pm. This was my second attempt today so I was pretty frustrated and apparently it showed on my face as I turned back to my car. As I searched on my phone for other options two staff members came to my car and asked if they could help me with something after they saw my frustration. When I told them what I needed they tried to figure out how they could do the inspection but in the end they couldn’t. This is one of those moments where it was the thought and attempt at great service that counts. I wasn’t able to be helped by them today but I will highly recommend them to all of my friends in the area. Lots of places to fine work, very few show that kind of care for people, especially those that weren’t even customers in the end. Thanks for making an annoying situation better and for the care and great service."

"Service was good. No complaints in that area. Will not be returning however. I’m very particular about who I take my car to because finding a mechanic that I can trust is a hard task. I called to make an appointment for a specific day but the man who answered the call asked me if it was my first time and when I told him it was he insisted he could do it sooner. He told me about how long he’s been working there and that he likes to “take care” of his customers, etc and then proceeded to tell me he could do it as soon as the next day if I dropped my car off that night. I specifically said that the only way I would be able to do that was if it was ready sometime before 1 pm and he said it wasn’t a problem, he could have it ready by noon. Dropped off the car and no profile had been created for me (he supposedly did this on our call), had to go through all the information again. The next day, the car wasn’t done until 5pm. Thankfully I was able to find someone to lend me their car for work, I travel for work so I had to take their car for 3 days which is far from ideal, and the reason I was so adamant about having my car ready at a certain time. It was my fault for believing and trusting him, I should’ve just gone with the original date I had in mind, but still enough for me to not go back."

"This is a wonderful tire and auto shop! My tire 'low air pressure' light came on as I was on my way to a dentist appointment. I found Piedmont Tire and Auto on my phone and drove over. They took my car right into the shop. The repairman quickly found that the sensor needed to be reset. He did so using the buttons on the steering wheel. There was no charge! I was back on my way to the dentist. Happiness! I will go back to Piedmont Tire and Auto!"