Thompson Country Florist
41 Pioneer Drive, Wintersville, Ohio 43953
About the Thompson Country Florist
Thompson Country Florist is a charming floral shop located at 41 Pioneer Drive in Wintersville, Ohio. Specializing in beautiful and fresh floral arrangements for all occasions, this family-owned business offers a wide selection of flowers, plants, and gifts to suit every taste and budget. Whether you're celebrating a birthday, anniversary, wedding, or just want to brighten someone's day, Thompson Country Florist has the perfect bouquet for you. Their friendly and knowledgeable staff are dedicated to providing top-notch customer service and ensuring that every customer leaves with a smile. Visit Thompson Country Florist today and experience the joy of flowers!
Photos of Thompson Country Florist
41 Pioneer Dr, Wintersville, OH 43953, United States
Opening hours of Thompson Country Florist
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
08:30 - 17:00
Sunday:
Closed
Reviews of Thompson Country Florist
"Can’t comment on quality of work or materials. I never saw the ordered item. I can comment on their lack of fulfillment of a commitment to the customer. Ordered via phone a $200+ funeral arrangement on behalf of an organization. When the order was placed, the representative was informed I and all contributors were living out of state and would not be attending the visitation. Therefore requested a photo of the ordered arrangement. In fact followed up within minutes of placing the order with a 2nd phone call to provide both a phone number & email address. Clearly stated either was an acceptable mode of communication of the photo. The representative stated she had spoken with the owner and our request for a photo would be satisfied. After the charge for the order was processed, no photo and zero response from Thompson’s to all follow up inquiries. Given the radio silence from Thompson, post the funeral had to contact the funeral home simply to confirm an arrangement on our behalf had been delivered. Potential remote ordering customers beware."
"The reason for a one star is because they delivered them on time. I am so disgusted, I ordered a wicker basket of spring flowers, bright and cheerful. This is what they sent. This arrangement looks out of proportion and dull. Looks like they put whatever they had laying around the office in the arrangement, then tried to dress it up with a bow. If I was a florist I would have been embarrassed to send these out. Whoever arranged this could not have been a florist, if so, they should be embarrassed, has no taste or just doesn't care. I called, the response I received was, "we did not have all of the flowers in the basket you ordered because of too many funerals." I reminded them I ordered them three days ago. I am not accepting the excuse. I informed them if they did not have what I ordered they should have called and let me change or cancel. They offered to pick it up and deliver fresh flowers. Idiots, once you deliver for an occasion you can't undo what has already been done by going back and switching them out. The moment is lost. I read some of the reviews before I ordered, sadly to say, the reviews mentioned just this type of scenario down to going back, picking the other ones up and switching them. I did not even ask for a refund, on the reviews I read, others have and they refused a refund. No professionalism, they do not appreciate their customers and lack customer service. From what I have read and now witnessed, they do not take responsibility for their faults and will not reimburse you for their screw up. Always an excuse. Attached are photos of what I ordered vs what was sent, you be the judge. The wicker basket is what I ordered. Customers be aware: I know they have been around a long time, they take their customers for granted."
"Wow! I’m so happy with 3 bouquets I ordered for my dear friends! I spoke to the owner, Rick Thompson, and he guided me in the right direction. The arrangements were modern and top quality! I’m so pleased I had to write this review in appreciation to Thompson Country Florist!"
"I highly recommend Thompson Country Florist! They created my all my flower arrangements for our wedding and they were absolutely beautiful and stunning! I was very happy with them!! They were also kind and very helpful! :)"
"I ordered a BABY blue corsage and boutonnière for my son’s dance a month in advance. The first woman I talked to took my order. I had to call back and verify that she added the boutonnière, and she couldn’t find my original order so she wrote up a new one. Called back a third time a week before the dance to double check, and another woman couldn’t find my complete order and took my information a third time. This should have been my red flag. When I went to pick it up, it was ROYAL blue. I expressed this to them but they STILL COULD NOT FIND MY INVOICE. One of the men decided that covering it in spray paint would solve the issue. I brought it home because I could not find anyone last minute to make a new one, which is what they should have offered to do. Once the kids were ready for the dance, we could not use them. They reek of spray paint and it’s all over everything. The leaves, the flowers, the strap, are all covered in spray paint. I tried contacting them for a refund and can’t reach anyone. If they reach out to me to offer the refund, I’ll update this review. I’d be wary of using this shop!!"
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