Firestone Complete Auto Care
131 South Franklin Street, Chambersburg, Pennsylvania, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care is a trusted car repair and maintenance shop located at 131 South Franklin Street in Chambersburg, Pennsylvania. With a team of skilled technicians and top-of-the-line equipment, we provide a wide range of services to keep your vehicle running smoothly. From oil changes and tire rotations to brake repairs and engine diagnostics, we have you covered. Visit us today for all your automotive needs and experience the quality service that Firestone is known for.
Photos of Firestone Complete Auto Care
131 S Franklin St, Chambersburg, PA 17201, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
09:00 - 16:00
Reviews of Firestone Complete Auto Care
"The honesty of the staff, from top to bottom, is very much appreciated. I had a complaint, and it was addressed vigorously and in good faith. A trustworthy mechanic is a precious thing to be thankful for in life."
"I can't speak highly enough of this location for my first experience. It was a rocky start, but when it came time for my actual appointment, I couldn't have left happier. Peter, the store manager, handled my appointment today and was informative, friendly, and instilled confidence in my decision. Gabe was my technician. He did a quality job and was friendly. I recommend considering this location and requesting both of them when looking for tires."
"We blew a tire on route 81 and limped in on our donut tire. Andrew met us at the door and gently recommended all four tires be replaced. I felt very comfortable with him and agreed. All of the staff were considerate and did a great job. Andrew convinced us to get the Firestone card and save money on our $800+ purchase. My only negative was something as a retired retailer I consider important. The facility was old and unclean. They are in need of a serious upgrade. One of the best ways to inspire confidence with an unfamiliar patron is to have a comfortable environment. We were actually uncomfortable about even sitting in the wait area. It’s a shame that they have such good staffing but not a facility that they can be proud of!"
"Be aware of this place they use the state inspection system to fleece the customers and take advantage of the members of the community I would not recommend these people to do any work on your vehicle because multiple times they have tried to scam me with two state inspections the first time they try to scare me they said that my brakes needed to be replaced it took my brakes apart at home and they were perfectly fine there was enough meat on the front disc pads and I prove them wrong they had to reverse their decision and saying that my car did not pass inspection because it had failed brakes and give me my inspection sticker Then on my second vehicle they told me that my wipers were not valid and not cleaning my windows when my wipers were practically brand new less than 30 days old then they said that my rear license plate light needed to be replaced my vehicle is equipped with two lights and the state standard says as long as you have a white light Illuminating and the license plate can be seen from 50 ft away in a dark situation it passes inspection then they told me my inner passenger tie rod needed to be replaced I inspected my car by raising the wheel 1 inch off the ground and see if there was any movement on the wheel and there was no movement on the Wheel when I jog the wheel to the left and right putting my hands at 3:00 and 9:00 and trying to jiggle the wheel to see if there was any movement then I put a pry bar underneath the tire and check to see if there was any movement with the inner and outer tie rod in both inner and outer tie rod were in perfect shape they wanted me to pay them a bill of over $900 to repair their fake report of damages to my car in order for me to pass inspection I told him hell no I'm not a Certified mechanic but I've been doing the majority of my own mechanical work are my vehicles for over 40 years so I knew what was happening and I was aware that Firestone was trying to take advantage of me and they thought I was an ignorant customer and member of the community that they can take advantage of I fought them and prove them wrong to the point where they return me my 100% refund for the money I spent on the inspection then I went to another inspection establishment and my car pass the inspection with no issues found these people are Dirty Rotten Scoundrels do not trust them to work on your vehicle because they tend to use the state inspection system to lie to the customers and inflate an invoice where they take advantage of the customers."
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