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Rogers Paul D MD
7309 Hanover Parkway, Greenbelt, Maryland 20770
About the Rogers Paul D MD
Rogers Paul D MD is a reputable medical institution located at 7309 Hanover Parkway in Greenbelt, Maryland. Specializing in providing top-quality healthcare services, Dr. Paul Rogers and his team offer a wide range of medical treatments and services to patients in the area. With a focus on personalized care and a commitment to improving the health and well-being of their patients, Rogers Paul D MD is a trusted choice for those seeking expert medical attention in the Greenbelt community.
Photos of Rogers Paul D MD
7309 Hanover Pkwy Suite A, Greenbelt, MD 20770, United States
Reviews of Rogers Paul D MD
"If this review was only about Dr. Rogers I’d give him 5 stars as HE is fantastic! But the office staff? 1 star. If you’re a few minutes late they make you wait hours before you’re called to come in, which is completely unacceptable. And guess what? I arrived early several times and STILL had to wait forever to be called. What’s the point in scheduling an appointment then?Some of the staff is very sweet and friendly but there’s not enough of them! Many of them are extremely rude, no love or compassion in their voices, just ho hum robots who could care less about you whatsoever. It literally is just a job to them and the patients are nothing. That’s how it feels. If my insurance covered another establishment I would take it in a heartbeat and never come back! It’s a good thing that Dr. Rogers himself is absolutely wonderful or I would never put up with so much bs!"
"I had a terrible experience today. I will not go back. My appointment was at 10:30am, I arrived at 10:26am checked into the appointment app that I had arrived and completed the medical history questions. 1/2 hour later, when nobody alerted me to come in the office, I attempted to call a couple of times and the front office staff kept answering the phone quickly saying hello, hello and then hung up. I finally went into the office and the staff stated "Oh you were supposed to come in when you arrived, I said, I checked into the app as the email told me to do. they said Oh we can't see the app info. I said then why did you send me the app. She proceeded to give me another medical history questionnaire and I said I already answered these questions. She okay just sit down and we will call you....45 minutes later, I was so upset I asked if I was going to be seen today and the staff call to the back office and then said they are waiting for a room to be ready. I couldn't believe what was going on. I finally was called back after 50 minutes and Nikki the nurse was very short as if she was annoyed at me, when I should have been, rightfully so, annoyed with the whole situation. Nikki took my blood pressure, which was high (I never had high blood pressure before and I was just seen by my 10yr Endocrinologist 3 wks ago) I told her it may be high because I was upset and she said NOTHING. She said you might want to see your Primary...I told her I didn't have a primary, that is why I was there. She then said, "you may want to call your Endocrinologist". I felt she was indicating that I was not going to be a regular patient at the office or didn't want me to be. I felt disgusted at the treatment I was being given. Dr. Roger's was fine and courteous and he was concerned about my pressure being high and wanted to have it checked again before I left. After my exam I was again waiting for my second blood pressure test and when Nikki returned she said "oh you can go". I said "the doctor wanted my pressure taken again" she said "oh yeah, that's right". I never felt so disregarded before in my life by a medical professional. I was recommended to this doctor by a relative, but I WILL NEVER return to this doctor again. If anyone cares about their time you might want to think twice before going to this office."
"I’ve been a patient since 1995. Staff is very professional and friendly. I can always get assistance when I need it. I never feel rush during my visit. The staff and Dr. Roger take the extra step to make me feel like I’m the only patient in the office. They take their time ensuring they have addressed all of my concerns. I love this practice and recommend it to everyone."
"I have been a patient there for years. It's seems like when they left the Bowie area, they left their customer service behind. The person who schedules their appointments is very rude. She should not have contact with patients. whenever I schedule an appointment for myself or my daughters they ask me for my insurance information which I don't always have access to. when I ask them to look in my file for the information, they refuse. When I have a appointment I'm waiting forever in the waiting room, and again when they put me in a room. Seems like they overbook all the time. I'm currently looking for a new office. Tiffany was fine, I just cannot deal with the disrespectful, unprofessional staff and the incredibly long wait time. I do not recommend this office."
"I called Dr.Rogers to schedule an appointment due to terrible pain. He's been my doctor for over 14 years. Front desk staff Niki and other staff refused to schedule my appointment stating I would needed insurance information. I communicated I have been his patient for years and currently did not have my information but would like to schedule due to terrible pain. Staff refused and when asked to talk and or leave voicemail to Dr. Rogers they would not assist and refused to transfer call. I then requested his contact information for annapois location and or e-mail and that too was denied, lastly I asked for manager and they refused to transfer call. A patients health should be priority and as my doctor should not be denied the right to communicate with him. Staff members should not be allowed to treat patients and prevent patient to communicate concerns with their doctors. This was frustrating and a huge disservice."
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