Heritage Learning Center

"Pretty good daycare. Most staff are good and do a good job preparing your kids for kindergarten. Very good community of parents and kids. But be warned: the director (Krissie) plays favorites. The waiting list is meaningless: if she likes you, you're in quickly; if she doesn't, the waiting list is really long. And there are no guarantees once you're in that you'll stay in: she WILL expel even a one-year-old child (!) for entirely normal behaviors (like biting or hitting) without first using best practices in childcare, like trying to actually identify the triggers to the behavior. When you meet with her, she talks in formal, lawyer-like language that gives just the barest information and no empathy. She expelled our 23-month old for biting - and then our girl STOPPED biting a week after leaving, which suggests something at Heritage was triggering the behavior. What that something was, we'll never know, because Krissie refused to share the incident reports with us or even respond to our requests for them: She told us by email that our daughter was expelled, and never responded to any email or phone call since. She's really terrible to deal with. Buyer beware."

"Great staff, welcoming environment for kids"