About the Business
Zales is a renowned jewelry store located in Waldorf, Maryland, United States. Offering a wide selection of exquisite jewelry pieces including engagement rings, necklaces, bracelets, earrings, and watches, Zales is a go-to destination for those looking to add a touch of elegance and sophistication to their wardrobe. With a reputation for quality craftsmanship and exceptional customer service, Zales is a trusted name in the jewelry industry. Visit their store at 4 Waldorf to explore their stunning collection and find the perfect piece for any occasion.
Photos
Contacts
5000 Hwy. 301 South Ste. A, 4, Waldorf, MD 20603, United States
Opening hours
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
11:00 - 19:00
Friday:
11:00 - 19:00
Saturday:
11:00 - 19:00
Sunday:
11:00 - 19:00
Reviews
"I love zales. I have shopped at various zales since I was 18. I only like real gold, not gold over something ,not something else filled with gold overlay. Last February/March I bought something that was supposed to be real gold and its already changing color. I'm leaving 2 stars bc the people were really nice, but in wondering why my real gold ring is changing colors"
"Regina store Manager. She was extremely helpful!!! Amazing customer service!!! Resolved my very difficult situation with my diamond"
"Not helpful and disappointing. Normally I’m very pleased with my experience at every Zales I go to. Like last time they went above and beyond to help me get my diamond ring fixed. But went in to get a new band and have one of my diamonds reset because it is loose. But the lady couldn’t find my account and refused to help me until I bring in paperwork from when I bought both my rings. They were going to withhold my ring because they didn’t believe we had fully purchased it. Almost had to call the Sheriffs department on this store from them not returning my ring. Don’t understand how last time they could do everything so easily with just my phone number but now they can’t find my account and act like I have never done business with them. Safe to say this lifelong Zales customer will be looking elsewhere for jewelry."
"Sometimes it really boils down to the simplistic amenities in life. I've visited Zales on numerous occasions and each time I truly feel like my needs have been met, whether I make a purchase or not. There are a few items that stand out to me when visiting a jewelry store. From store design, window display, multiple fixtures and even lighting, almost everything in a jewelry store must add up to a more enjoyable and comfortable shopping experience for me....and Zales doesn't disappoint! On this particular visit I wanted to surprise my husband and purchase some gifts for him. It wasn't a holiday nor his birthday....just something to say, "I love you and thanks for being a wonderful husband!" I'm definitely a spoiled handful, but he manages quite well and he deserves recognition! Hahaha and wink ;) Anyway my sales representative was uh-mazing. Just an overall pleasant attitude and bubbly personality. It was pretty quiet in the store, so I definitely appreciated the extra attention. After my purchases, the sales representative kindly and professionally wrapped the Bulova watch and necklace I had purchased. So very beautiful....the kind of wrapping you don't want to open!!! All these little things made sure that I walked out of Zales feeling pleased and satisfied!!! Thank you!!!"
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