Universal Pawn 175 Holland Avenue, Westover, WV 26501

"New owner in the last 2 months"

"These people are horrible to deal with, I ordered a firearm online and had it shipped here and they absolutely berated me for having ordered it online instead of thru them. STAY AWAY!"

"What a joke!!!!!!! Walked in the door and you could smell that someone had been smoking weed. I recommend the police investigate this establishment!"

"Me and my girlfriend (1st time shoppers here) walked in this place and the guy behind the counter had a full computer monitor of HARDCORE PORNOGRAPHY thumbnails. This monitor was in full view of anyone that walked in that store. My girlfriend wanted to sell or pawn a firearm and this "20+ year pawn pro" (as he explained himself, hahaha) proceeded to tell her that a firearm loses 3/4 of it value after you fire the 1st shot and offered her an insulting and absolutely insanely low price. This firearm was less then month old and in mint condition. No one should shop at this store or ever bring a minor in. After the emotional distress we suffered at this place, it should be turned into the Better Business Bureau. I'm sure they would love to see the security footage of this sick encounter........"