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Waldorf Plumbing
5209 Caroline Circle, Waldorf, Maryland, United States
About the Waldorf Plumbing
Waldorf Plumbing is a trusted plumbing institution located at 5209 Caroline Circle in Waldorf, Maryland, United States. Our team of experienced plumbers is dedicated to providing top-quality services for all your plumbing needs. Whether you have a leaky faucet, a clogged drain, or need a full plumbing installation, Waldorf Plumbing is here to help. With our attention to detail and commitment to customer satisfaction, you can trust us to get the job done right the first time. Contact us today for all your plumbing needs!
Reviews of Waldorf Plumbing
"I can't thank Waldorf Plumbing enough for their exceptional service! When we had a leak in the main water pipe and under our downstairs bathroom sink, they were dispatched by our home warranty company, American Home Shield. From start to finish, it was a seamless experience. Tina, the wonderful lady who handles appointments, even called me on a holiday to schedule my appointment, and she made sure to let me know they were quite busy but would get me in as soon as possible. Communication was top-notch, and on the day of the visit, they kept me informed about Brent, the technician, who was on his way. Brent was not only knowledgeable but also worked quickly to fix the issues, which included shutting off the water supply to the house. In less than 30 minutes, everything was back in order. Waldorf Plumbing truly exceeded our expectations, and if we ever face another plumbing issue, they are the company we'll trust without a doubt. Five stars, thank you!"
"This is the company my home warranty chose. They came out 7 times to fix an issue. After the 6th I stated we were going to call someone else if not fixed. Amazing it was fixed the next time. They ripped large holes in ceiling and were supposed to send someone to patch. Now they are not returning calls or answering messages."
"First my water heater had a problem. I called Waldorf plumbing and talked to a Tina, she was very cordial and polite and understanding. Not only did she help but had a tech put the next day. The gentleman called about A half an hour before arriving, he fixed the issue when he got there. I was so happy because I am at home most of the time and needed it fixed asap.I would recommend Waldorf Plumbing as well as recommend them. Very professional and understanding."
"It is rare for me to post reviews but this plumbing company is the worst. I don't even think anyone works there, it's so terrible. My home warranty initially used Waldorf Plumbing to take care of my service request to fix a leak in my house. No one has ever answered a single phone call. The lady on the voicemail says either call during work hours or she is on the phone and they will get back to you however not once was that the case. I called over 15 times in a total of three weeks at starting the time they open to the time they close. Not once did I receive a call back or response on my urgent matter. My home warranty was able to get them to communicate with me, which was the lady from the original voicemail only once to reschedule an appointment that the plumber had literally shown up to my house. I saw him and he literally left a sticky note and left while I was at my front door. I couldn't believe it...then the one time I heard back from the lady from the voicemail whom possibly is the only employee, tried to charge me for missing my appointment. Then apologized and rescheduled with a timeframe. I explain I have a husband who has stage four cancer and twins so please I need to have a precise time frame, and/or let me know when plumber is close by, also I want to note that the reschedule was made over a week out and the call was almost a week later when I received it. The plumber again can a completely different time, which was literally the time I told the lady I would not be home, and again left a sticky small post it note that said the time and Waldorf plumbing....nothing else. Again I called and called and left voicemails. No response to my urgent matter. I tried to use them because their company was covered by my home warranty. I called another plumber close to my home and they not only answer their calls but could come immediately. So then I knew that Waldorf plumbing was just the most terrible service I have ever received. Thankfully my home warranty found me someone else and noted what happened and apparently this isn't a normal thing for this company. Absolutely terrible service and I highly recommend that you don't use them."
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