No-Frost A/C & Heating
4990 Waterloo Road, Ellicott City, Maryland, United States
About the No-Frost A/C & Heating
No-Frost A/C & Heating is a reputable general contractor located at 4990 Waterloo Road in Ellicott City, Maryland, United States. Specializing in air conditioning and heating services, they provide top-notch installation, repair, and maintenance solutions for residential and commercial properties. With a team of skilled professionals and a commitment to customer satisfaction, No-Frost A/C & Heating is the go-to choice for all your HVAC needs in the Ellicott City area.
Photos of No-Frost A/C & Heating
4990 Waterloo Rd, Ellicott City, MD 21043, United States
Opening hours of No-Frost A/C & Heating
Monday:
07:00 - 16:00
Tuesday:
07:00 - 16:00
Wednesday:
07:00 - 16:00
Thursday:
07:00 - 16:00
Friday:
07:00 - 16:00
Saturday:
07:00 - 12:00
Sunday:
Closed
Reviews of No-Frost A/C & Heating
"Look no further than No Frost AC & Heating if you want reliable and professional service and repair. Honest and fair. Very quick response time. You will be recommending them to your family and friends as well."
"I have been using No Frost for the last 3 years or so and have always been pleased. Knowledgeable techs, fair pricing, and honest/responsible! Recently I had a water heater issue and didn't know that No Frost offered services in that area as well. Called them as a last resort after a bad experience (a plumbing/heating co charged over $2k and didn't actually fix) and Eric was able to troubleshoot and repair the system for under $125!!!"
"I'm hesitant to give No-Frost a bad review, but I think it's better to share with you my experience. I've used them for many years to help with several properties I have and have been pleased with their prompt service and friendly manner. But things have changed. . They sent out a technician to fix an AC system at one of my rental properties, and the technician couldn't figure it out. Instead of solving the actual problem (clogged condensate drain line) the tech told me to get a plumber to fix the floor drain (which I later tested and found to work just fine). I was surprised at the misdiagnosis, and explained to the technician the nature of the problem, but he was not interested. In the end, I went to go fix it myself and everything worked well. . I believe that when someone drops the ball, you give it right back to them because they'll be motivated to do it well the next time. This does not apply to No-Frost. When I called them for the next service they said they'd be out in two days. On the morning of the second day, they cancelled the appointment. . Now I've been very polite and patent with No-Frost, but I also need to be factual. I did explain to them how I fixed the problem, and how it didn't match with the diagnosis the technician gave me. They were nice enough not to charge me for the botched diagnosis, but then they pulled the stunt where they promised to help only to cancel two days later."
"I'd like to share my experience with you: Beware of their HVAC technicians who want to sell you a new central heating and cooling systems. I fell victim to their unethical service. This happened in June 2023. I was tempted by their service at a Home Depot in Ellicott City, MD, where they signed me up for a 'maintenance' service. The technician showed up and assessed the HVAC systems of my home. His assessment was that my systems need replacements ($15k each). He pushed hard for me to sign up for a sale. So, he passed my information on to a sales people. I received incessant calls to schedule with a salesperson, but I was not convinced of his assessment. Shortly after his visit, my systems stopped working. I called a No-Frost HVAC company for service. Their technicians discovered that the systems were intentionally rendered inoperable. The electrical of the heat exchanger of one of the units was disconnected, and the other's coolant cap was left open so the coolant would just escape to a point where no cooling was possible. For what I paid is worth finding out that some ARS technicians are engaging in unethical practices, they are staking out at Home Depot in Ellicott City, MD."
"No Frost is the Best! I have been using them for over 20 years...I called them (Eileen the Owner)...on Friday to request my AC be fixed...they sent Eric M. on Monday...and he was Great and fixed my AC to blow cold again...he cleaned the filter and did some other maintenance things..Excellent AC Repair company! Thank you Eileen and Eric M.,...Appreciate it!!"
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