Collision Auto Body And Towing
7229 Landover Road, Hyattsville, Maryland, United States
About the Collision Auto Body And Towing
Collision Auto Body And Towing is a reputable car repair institution located at 7229 Landover Road in Hyattsville, Maryland, United States. Specializing in collision repair and towing services, they are committed to providing top-notch service to their customers. With a team of skilled technicians and state-of-the-art equipment, they ensure that your vehicle is restored to its pre-accident condition. Whether you need minor dent repair or major collision work, Collision Auto Body And Towing is the place to go for all your car repair needs.
Photos of Collision Auto Body And Towing
7229 Landover Rd, Hyattsville, MD 20785, United States
Reviews of Collision Auto Body And Towing
"My experience with this company was unbelievably horrendous. My car was stolen in early July 2023 and incurred substantial mechanical and body damage as a result. When the police recovered the vehicle, it was towed to an impound lot, where an employee recommended Collision Auto Body and Towing for the repairs. Taking this advice was a huge mistake. The company received over $4,000 from my insurance to repair the vehicle, and proceeded to hold my car hostage for over 5 months, all the while promising me it would be ready "by the end of the week" every single time I inquired. The general manager himself personally guaranteed to me on several occasions that I would get the car back by the end of the week, and failed to follow through each and every time. At certain points it was so difficult to even get in touch with someone that I was concerned they were never going to return the vehicle. Even the field agent with my insurance company was surprised at the lack of communication and level of unprofessionalism they demonstrated. When I finally got my car back, the inside of the car was literally caked in mud despite my insurance paying for a "detail." Now the car has failed D.C. city inspection twice and I am thus unable to renew my tags, which expired two weeks after the car was stolen. As a result, I cannot legally drive the vehicle, I have been ticketed multiple times just for having it parked with expired tags and an inspection failure sticker, and the shop denies that their work has anything to do with the car failing inspection despite the official DMV inspectors insisting that the problem stems from the work that was recently done on the vehicle. I have never had a problem getting this vehicle to pass D.C. inspection in the past. Steer clear of this company at all costs."
"This company received 7,000 to fix my car after it was stolen. Had car 6 months and not repaired as parts were stolen from my car nuts and axle not installed correctly and could have caused me to die if I drove it. Now I do not have this car that is drivable, and to fix it, it will cost me 4000 out of my pocket to complete and repair work they did! They do not respond to my calls or texts to fix this situation! They screwed me!!!"
"They had my car for almost two months and EVERYTHING in my car was stolen. My seat heater, my steering wheel cover, my keychains… and a lot more. Plus I got my car back and now it makes a grinding sound when it drives. Absolute scam. NEVER work with them!"
"Excellent service was provided by the tow truck Operator that they call Squirrel. Not only is he very good at his work,but Squirrel is a great example of how to be customer friendly while performing an emaculate job. He gives a lot of attention and insight to his clients and makes them feel better about the situation with grace and dignity. Thanks Squirrel aka Norman. Job well done."
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