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Home Service Network Inc
797 Cromwell Park Drive, Glen Burnie, Maryland, United States
About the Home Service Network Inc
Home Service Network Inc is a premier home services provider located at 797 Cromwell Park Drive in Glen Burnie, Maryland. With a commitment to excellence and customer satisfaction, our experienced team offers a wide range of services including plumbing, electrical work, HVAC maintenance, and more. Whether you need a repair, installation, or maintenance, our skilled technicians are ready to help. Trust Home Service Network Inc for all your home service needs in the Glen Burnie area.
Photos of Home Service Network Inc
797 Cromwell Park Dr # 3J, Glen Burnie, MD 21061, United States
Opening hours of Home Service Network Inc
Monday:
00:00 - ?
Tuesday:
Closed
Wednesday:
? - 00:00
Thursday:
00:00 - ?
Friday:
Closed
Saturday:
? - 00:00
Sunday:
Closed
Reviews of Home Service Network Inc
"Very frustrated! Samsung warranty service call for our dishwasher scheduled by Samsung. HSN calls to schedule the service & when the tech arrives, he immediately leaves. Claiming the dishwasher needed to have been removed prior. He says no problem though, just call back & he will return. I remove, call back, and now they tell me the unit is out-of-warranty & will charge me. Despite letting the HSN rep know the backstory & I was never told (verbally or in writing) the unit needed to have been removed, they refused to come back out. The HSN rep hung up on me before we could even discuss further. STAY AWAY...IF YOU HAVE THE OPTION."
"I don’t know who to blame here… is it Samsung for agreeing to work with HSN or HSN for not adequately staffing their company to meet the needs of consumers. Samsung is making our family go weeks without a washing machine after it started leaking underneath 6 months after purchasing it. Samsung can’t get in touch with HSN to know more information than I can get from them. This seems like a poor decision on Samsungs end to give a monopoly on servicing to HSN. Competition would help weed out these lower performing service contractors."
"Technicians are fine. But I had bad experience with schedulers. Even after I texted pictures of my problem with ice forming Samsung kimchi refrigerator/freezer, the symptom on service authorization said "operation/ claim for temperature/freezer not cold enough" It seems deliberate. They are difficult to reach. They don't return messages left on phone. They don't return emails. Live agents are never on the phone. This is after they cancel appointments on their end."
"I can’t say this about any of the other services in regards to ac’s and dish washers but when it came to my Samsung 65inch tv Oleh was swift, efficient, knowledgeable and very professional! Thank you so much Oleh! I’ve had my tv since February and one of the sensors went out causing the screen to randomly black out and he fixed it so fast! Thank you!"
"We’ve had a broken Samsung dishwasher for over 2 months now. This company is a mess and a scam. Visit 1: Determined hose was kinked, ordered new hose but left dishwasher pieces and screws uninstalled on our kitchen island (totally fine, it’ll be fixed when they replace the hose) Visit 2: New tech, replaced the hose but refused to reinstall the pieces and screws from the previous visit because it “was not him” and walked out after getting EXTREMELY defensive. We requested that that company no longer be allowed in our home because of the aggressiveness. Visit 3: No other companies in our area work on Samsung, so the same company had to be scheduled despite our request. Did not show up. Samsung claimed it was because the tech was treated poorly (see visit 2). In between were several weeks. We literally could not get in touch with the company. We contacted Samsung and Costco to help, but no luck. Thankfully Costco warranty found us a new company in a different state that actually has a wait because they are fixing the issues this company caused for many customers. The issue was a broken piece of glass in the motor… not what this company initially diagnosed 2 months ago."
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