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Geek Squad
45575 Dulles Eastern Plaza, Sterling, Virginia, United States
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About the Geek Squad
Geek Squad is a renowned institution located at 45575 Dulles Eastern Plaza in Sterling, Virginia, United States. They specialize in providing top-notch technical support and assistance for all your electronic devices. Whether you need help setting up a new computer, troubleshooting software issues, or protecting your devices from malware, Geek Squad has a team of expert technicians ready to assist you. With their reliable service and dedication to customer satisfaction, Geek Squad is the go-to destination for all your tech needs.
Photos of Geek Squad
45575 Dulles Eastern Plaza Ste 188, Sterling, VA 20166, United States
Opening hours of Geek Squad
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Geek Squad
"they weren't geeky enough to fix my things. i would request that you become even geekier to fix it because the geniuses at the apple bar knew how to fix my phone but the geeks just don't know how to do it i guess"
"Never again, these folks are noisy, they look at every document that you have even though they were only supposed to clear out a virus. Do not use them, you will regret it!"
"I NEEDED MY COMPUTER BACKED UP ONTO AN EXTERNAL HARD DRIVE. GEEK SQUAD TOTALLY MADE A TOTAL DISASTER OF MY COMPUTER. i OPENED IT UP AND SAW THAT THE PHOTOS I TREASURE WERE NOT THERE. i SPOKE TO A PERSON WHO SAID THAT FOR $100 SOME ONE WOULD COME TO MY HOUSE AND TAKE CARE OF IT. THAT WAS AFTER THE FIRST GUY SAID, "I don'y know what we can do?" I POINTED OUT THAT GEEK SQUAD HAD DONE THE DAMAGE, SO IT WAS REDICULOUS FOR ME TO HAVE THEIR DAMAGE FIXED WITH MY $100 DOLLARS. NOT THAT THE GUY COULD DO IT. HE DIDN'T EVEN TRY. WELL THEY DID SEND A VERY NICE GUY OUT AND HE ANSWERED SOME OF MY CONCERS, BUT NEVER DID HE SAY LET ME WORK ON IT. AT THE END HE SAID I COULD CALL HIM AND HE MIGHT HELP ME MORE. HE OBVIOUSLY DIDN'T MEAN IT AS I WAS UNABLE TO GET AN ANSWER TO MY MESSAGE THE NEXT DAY. I PAID THE FEE AT BEST BUY SO GEEK SQUAD COULD WORK ON MY COMPUTER. I SEE IT ON MY CREDIT CARD, BUT I WILL EITHER NOT PAY IT, OR I WILL, BUT I WILL DISPUTE IT AFTER. UNDECIDED AT THE MOMENT. I WILL NEVER LET GEEK SQUAD WORK IN IT AGAIN. TO FIX MY COMPUTER AS THE NOT SO GREAT " PROFESIONAL TECH " HAS MY COMPUTER IN SUCH A MESS THAT MANY THINGS i HAD ARE NOW MISSING. LIKE MY HOME CLOUD WITH THOUSANDS OF PHOTOS ON IT. I FOUND THE OTHER PHOTOS OR AT LEAST SOME OF THEM IN DOCUMENT FOLDERS ALL OVER MY COMPUTER. 3HERE 7 THERE. I NOW MUST GO THROUGH EVERY FOLDER ON MY COMPUTER AND ONE BY ONE MOVE EACH ITEM IN A NEW FOLDER CALLED "COMPUTER 2" INSIDE I MUST RECREATE THOSE FOLDERS. IT IS LABORIOUS AND TEDIOUS. AND NO I WILL NEVER LET BEST BUYS GEEK SQUAD GET THEIR HANDS ON MY COMPUTER AGAIN. THEY HAVE ALREADY DONE SO MUCH DAMAGE THAT i DON'T KNOW IF I WILL EVER BE ABLE TO USE THE COMPUTER AGAIN. I HAVE TO DEAL WITH ONE CLOUD DELETING MY PHOTOS ACROSS THE BOARD IF i ACCIDENTLY ERASE A PHOTO. MY PHOTOS MUST BE IN THE PHOTO FOLDER, BUT ALL OF MY ANCESTRY FOLDERS MUST ALSO BE DEVIDED INTO FAMILIES AND PEOPLE. MY BILLS MUST BE PAID BY THE 7TH, BUT I CAN'T FIND THE ORGANIZED LIST TO GO BY. I HAVE A VERY HIGH CREDIT SCORE, BUT THIS COULD RUIN IT. MY OPINION OF GEEK SQUAD? IT SHOULD BE DISBANDED. THEY SHOULD NOT BE WORKING ON PEOPLE'S COMPUTERS AS PRO'S. OBVIOUSLY THEY AREN'T."
"Defective karts and a 17 year old as a manager is a bad combination. Brakes on the kart was stuck that caused this bad crash that almost cost the loss of my fingers. Then the kid manager ask me to pay for his failed stop guards that as you can see failed to stop the kart and instead went over my head and hitting my head and pinching my fingers between them and steering wheel. Worst part is the kid is trying to blame the customer that was hurt rather then take care of the the whole issue and be accommodating."
"Fairly professional and they get the job done but service takes forever - always 2-3 weeks for any repairs and you have to schedule an appointment a week out."
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